Miramar, 33025, FL,
United States
City of Miramar Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Miramar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 979 City of Miramar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Miramar has purchased the following applications: Jantek JFP for Time Clock (Hardware) in 2022, Hubspot Live Chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Miramar is running and its propensity to invest more and deepen its relationship with Jantek Electronics , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Miramar revenues, which have grown to $177.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Miramar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jantek Electronics | Legacy | Jantek JFP | Time Clock (Hardware) | HCM | n/a | 2022 | 2022 |
In 2022, City of Miramar implemented Jantek JFP as a municipal time capture deployment, using the Jantek JFP Time Clock (Hardware) for workforce attendance. Municipal vendor records on Legistar list Jantek Electronics among manufacturers and suppliers, indicating procurement of hardware to support city time and attendance needs.
The Jantek JFP installation focused on endpoint time capture capabilities typical of Time Clock (Hardware) devices, including badge or biometric authentication, local time stamping, and secure event logging to record employee clock in and clock out activity. Configuration was aligned to municipal HR and payroll workflows so recorded events could be used for attendance tracking, shift validation, and payroll time reconciliation.
Operational scope centered on municipal HR and payroll functions across city departments, with device endpoints deployed at employee access points and administrative configuration managed by HR administrators. Implementation narratives and procurement listings emphasize hardware acquisition and on-site time capture, with exported attendance records intended for downstream municipal payroll and compliance processes.
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Workforce Management | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, the City of Miramar implemented Hubspot Live Chat on its public website to provide a cloud-hosted conversational interface for citizens. Hubspot Live Chat is deployed as the municipality's Chatbots and Conversational AI entry point, delivering an embedded website chat widget and conversational messaging capabilities to support citizen engagement and municipal customer service functions.
The implementation uses the Hubspot Live Chat widget embedded across key web pages, configured to capture chat transcripts, apply canned responses and route conversations for live agent handoff within the HubSpot conversations environment. Operational ownership is centralized with municipal IT and communications teams who manage widget configuration, routing rules and response libraries, and governance practices have been established to retain chat records and standardize replies in line with public sector communication requirements.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Miramar implemented Cisco Webex Meetings on its public website to support virtual council sessions and municipal stakeholder engagement. The deployment uses Cisco Webex Meetings as the primary Audio Video and Web Conferencing platform, providing browser based meeting join flows and scheduled meeting endpoints surfaced from the city's meeting calendar and departmental pages. Cisco Webex Meetings provides live video, screen sharing, and recording for public facing and internal sessions.
Configuration emphasizes embedding join links and playback archives on meeting pages, role based access controls for public versus staff sessions, and meeting scheduling aligned with established public notice processes. Operational scope covers municipal communications, elected body meetings, public hearings, and cross department collaboration across the City of Miramar organization. Governance changes included formalizing meeting publication workflows and administration of Cisco Webex Meetings access roles for meeting hosts and city clerks.
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2016 | 2016 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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