Mississauga, L5B 3C1, ON,
Canada
City of Mississauga Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Mississauga and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4986 City of Mississauga employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Mississauga has purchased the following applications: CaseWare for ERP Financial in 2018, SAP HCM (HR) for Core HR in 2013, Accruent Capital Planning - VFA for Facility Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Mississauga is running and its propensity to invest more and deepen its relationship with CaseWare International , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Mississauga revenues, which have grown to $1.15 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Mississauga intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CaseWare International | Legacy | CaseWare | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, the City of Mississauga implemented CaseWare within its ERP Financial environment to produce annual financial statements. The deployment is operated by Corporate Financial Services and established a centralized year end reporting workflow for statutory financial statement assembly.
CaseWare was configured to support financial statement assembly, standardized reporting templates, and document sequencing consistent with ERP Financial reporting and audit preparation functions. The implementation concentrated on statement production and consolidation processes used by municipal finance staff, with configuration focused on structured disclosure schedules and presentation formats. Governance for statement production was routed through the Manager of Corporate Financial Services to coordinate review and sign off processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle PeopleSoft HCM | SAP HCM (HR) | Core HR | HCM | n/a | 2013 | 2015 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Succession and Leadership Planning | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accruent | Legacy | Accruent Capital Planning - VFA | Facility Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 the City of Mississauga implemented Accruent Capital Planning - VFA to centralize condition data and strengthen capital decision making within Capital Planning for Facilities Management. The City used Accruent’s VFA Facility Condition Assessment service to improve its assessments, process mapping, ranking, and budgets, and the implementation was executed as a multi‑phase program to secure stakeholder buy‑in and validate methodology.
The first phase delivered sample facility assessments and presented results to key stakeholders for approval, the second phase extended assessments across the portfolio, and the final phase codified operating procedures. Core capabilities implemented included facility condition assessments, standardized asset inventory capture, condition-based ranking for capital prioritization, and structured inputs for budget preparation. The Accruent Capital Planning - VFA deployment reinforced repeatable workflows for assessment, ranking, and budget linkage.
Assessments covered 228 buildings totaling over 423,942 square miles and included more than 350 site assets such as parks, bringing facilities management and parks management into a single asset dataset. The implementation explicitly supported facilities management, asset management, and capital budgeting business functions, and the project scope encompassed portfolio-wide data collection, condition scoring, and lifecycle ranking.
Governance and process changes were formalized in the final phase, with best practice procedures established to maintain data integrity, add new assets, and modify existing asset records. The City reported improved assessments, process mapping, ranking, and budget inputs as part of the Accruent VFA program, and the approach emphasized phased delivery, stakeholder validation, and procedural documentation to sustain ongoing capital planning operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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