City of Pacific Grove
300 Forest Ave,
Pacific Grove, 93950, CA,
United States
Pacific Grove, 93950, CA,
United States
1 831-648-3100
Non Profit
City of Pacific Grove Technographics
City of Pacific Grove Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Pacific Grove and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 City of Pacific Grove employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Pacific Grove has purchased the following applications: CivicPlus Pay for Payment Processing in 2020, CentralSquare Finance Enterprise for Government ERP in 2014, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Pacific Grove is running and its propensity to invest more and deepen its relationship with CivicPlus , CentralSquare , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Pacific Grove revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Pacific Grove intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Pacific Grove Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicPlus Pay | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, the City of Pacific Grove implemented CivicPlus Pay to handle invoicing and online payment capture tied to municipal facility reservations. The deployment addressed the city’s Payment Processing requirements and was aligned with existing CivicPlus Recreation Management functionality used for bookings and fee management.
CivicPlus Pay was configured to issue invoices and accept online payments for facility uses, including outdoor wedding and facility bookings, integrating payment authorization and capture into reservation checkout workflows. Implemented capabilities emphasized invoicing, customer-facing online payment acceptance, and payment capture and settlement workflows consistent with Payment Processing solutions.
The payment configuration integrated with CivicPlus Recreation Management to surface fees at checkout and to trigger invoice issuance, supporting operational coverage across Parks and Recreation activities and the city finance and payments function in Pacific Grove, California. The 2020 rollout occurred during the COVID-19 pandemic and focused on enabling remote payment collection to monetize outdoor bookings when in-person transactions were constrained.
Governance changes aligned finance workflows to receive electronic invoices and reconcile receipts against reservation records, while reservation processes were updated to record payment status prior to booking confirmation. The case study documents issuing invoices and accepting online payments in 2020, and it attributes these payment capabilities with helping the city monetize outdoor wedding and facility bookings during the pandemic.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare Finance Enterprise | Government ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, City of Pacific Grove implemented CentralSquare Finance Enterprise as its Government ERP. The deployment established CentralSquare Finance Enterprise as the municipal system of record for city accounting and administrative functions.
The implementation used the Central Square Superion integrated finance architecture and included Accounting, Budget, Payroll, Human Resources, Purchasing, and Tax Finance modules. Functional capabilities configured covered core general ledger and subledger processing, budget development and monitoring, payroll processing and personnel administration, procurement workflows, and tax and revenue management. The environment was implemented to support daily real-time posting and transaction synchronization across the integrated module set.
Operational scope encompassed city finance, human resources, payroll, procurement, and tax administration, supporting municipal departments and the city finance office. The deployment provided a unified transaction store and cross-module visibility through CentralSquare Finance Enterprise, enabling consolidated financial and administrative records. The deployment model aligned with municipal enterprise architectures common in Government ERP contexts, emphasizing centralized data and process orchestration.
Governance and workflow changes focused on centralizing financial control and coordinating processes between finance, payroll, and HR, leveraging the integrated modules to standardize posting and approval workflows. Daily real-time transactional availability supported ongoing municipal accounting operations and routine fiscal workflows.
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Pacific Grove implemented Zoom as its Audio Video and Web Conferencing solution. The Zoom deployment is embedded on the city website, where meeting links and live session embeds provide public access to municipal sessions and community engagement. The implementation supports standard conferencing workflows including scheduled meetings, participant audio and video, screen sharing and recording.
Zoom serves as the city's external engagement layer, enabling municipal departments to publish sessions and manage attendee admission through web-hosted links and embedded players. Governance and operational control are exercised at the department level for scheduling and site publishing, aligning with the Audio Video and Web Conferencing functional model.
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Pacific Grove
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Pacific Grove Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Pacific Grove IT executives and key decision makers. This section highlights City of Pacific Grove's latest recorded technology evaluations, including CentralSquare Finance Enterprise for Government ERP on 2024-10-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Pacific Grove digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Pacific Grove Technographics
City of Pacific Grove is a Non Profit organization based in United States,
with around 100 employees and annual revenues of $10.0 million.
City of Pacific Grove operates a diverse technology stack with applications such as
CivicPlus Pay, CentralSquare Finance Enterprise and Zoom,
covering areas like Payment Processing, Government ERP and Audio Video and Web Conferencing.
City of Pacific Grove has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as CivicPlus, CentralSquare and Zoom Video Communications.
City of Pacific Grove recently adopted applications including
Microsoft 365 in 2021, Everbridge Critical Event Management in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Pacific Grove’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Pacific Grove’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Pacific Grove technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.