Palm Bay, 32907, FL,
United States
City of Palm Bay Technographics
City of Palm Bay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Palm Bay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 City of Palm Bay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Palm Bay has purchased the following applications: Microsoft 365 for Collaboration in 2016, Granicus govDelivery for Citizen Engagement in 2018, Rackspace Cloud for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Palm Bay is running and its propensity to invest more and deepen its relationship with Microsoft , Granicus , Rackspace Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Palm Bay revenues, which have grown to $223.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Palm Bay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Palm Bay Tech Stack and Enterprise Applications
City of Palm Bay Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, City of Palm Bay deployed Microsoft 365 as a Collaboration platform. Microsoft 365 is referenced on the City of Palm Bay website, confirming municipal adoption of the Microsoft 365 application for Collaboration. The deployment reflects a cloud hosted SaaS tenant model appropriate for an organization with roughly 500 employees, providing centralized productivity and collaboration services.
Microsoft 365 implementation is consistent with core Collaboration modules such as Exchange Online for email, SharePoint for intranet and document management, OneDrive for user file storage, and Microsoft Teams for real time communication and meetings. Operational coverage is likely across administrative, public works, planning, and finance departments with centralized tenant administration, role based access control, and retention and compliance settings applied to municipal accounts. The presence of Microsoft 365 on the public site indicates use cases that span internal staff collaboration and web published content or intranet links for residents and employees.
|
City of Palm Bay CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2018 | 2018 |
In 2018, City of Palm Bay deployed Granicus govDelivery on its municipal website. Granicus govDelivery is being used as a Citizen Engagement application to manage outbound communications and subscriber interactions through the city website.
The implementation centers on subscription based email notifications, audience segmentation, template management, scheduled and triggered message orchestration, and delivery reporting. Granicus govDelivery provides subscriber list management and basic campaign analytics which support recurring public notices, event announcements, and targeted community outreach.
Operationally the deployment is positioned within municipal communications workflows and extends to departments that publish citizen facing content, including public affairs and service divisions. The solution is integrated into the city website for subscription capture and content publication, and governance is organized around administrative roles, approval workflows, and centralized content stewardship to manage message consistency and subscriber lists.
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City of Palm Bay IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Palm Bay
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Palm Bay Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-19 | City of Palm Bay | Evaluated | ACI Worldwide | ACI Speedpay | Payment Processing | ERP |