Pleasanton, 94566, CA,
United States
City Of Pleasanton, CA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Pleasanton, CA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 485 City Of Pleasanton, CA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Pleasanton, CA has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2016, Zoom for Audio Video and Web Conferencing in 2020, Tyler Munis Citizen Self Service for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Pleasanton, CA is running and its propensity to invest more and deepen its relationship with Microsoft , GoDaddy , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Pleasanton, CA revenues, which have grown to $75.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Pleasanton, CA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 | ||
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis Citizen Self Service | Citizen Engagement | CRM | n/a | 2015 | 2015 | In 2015, City Of Pleasanton, CA deployed Tyler Munis Citizen Self Service as a public portal component on the municipal website. The implementation places Tyler Munis Citizen Self Service squarely in the Citizen Engagement category, serving residents through online self service surfaced from the city web domain. The deployment focuses on standard citizen engagement capabilities, with configuration to expose account management, online payments, permit and license submission forms, and service request reporting. Tyler Munis Citizen Self Service was configured to present these modules through branded web pages and citizen login flows, aligning with common municipal workflows for payments and requests. Integration design emphasizes the public web portal and Tyler authentication, as evidenced by the tylerauth.cityofpleasantonca.gov endpoint used for sign in. Operational coverage centers on municipal customer facing functions, with the portal connected to the city web infrastructure and interfacing with internal municipal finance and service request processes to route transactions and inquiries to responsible departments. Governance and rollout were executed as a web first citizen engagement initiative, with the application administered by city IT and business process owners in finance, utility billing, community development, and customer service. Tyler Munis Citizen Self Service underpins online citizen transactions and case routing, while ongoing administration remains with municipal staff responsible for portal content, user provisioning, and service workflows. | |
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
|
Utilities Customer Care and Billing | CRM |
|
2015 | 2015 |
|
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
|
Document Management | Content Management |
|
2015 | 2015 |
|
|
|
|
|
|
Web Content Management | Content Management |
|
2015 | 2015 |
|
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2018 | 2018 |
|
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Government ERP | ERP Services and Operations |
|
2015 | 2015 |
|
|
|
|
|
|
Reservation and Booking Management | ERP Services and Operations |
|
2018 | 2018 |
|
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2018 | 2018 |
|
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2015 | 2015 |
|
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2018 | 2018 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||