Pottsboro, 75076, TX,
United States
City of Pottsboro, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Pottsboro, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 City of Pottsboro, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Pottsboro, TX has purchased the following applications: CentralSquare jUSTInter for Utilities Customer Care and Billing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Pottsboro, TX is running and its propensity to invest more and deepen its relationship with CentralSquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Pottsboro, TX revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Pottsboro, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentralSquare | Legacy | CentralSquare jUSTInter | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018, City of Pottsboro, TX deployed CentralSquare jUSTInter as a public facing utilities billing portal. The CentralSquare jUSTInter deployment sits in the Utilities Customer Care and Billing category and is exposed on the municipal website via an eBill link to provide electronic bill presentment and resident account access. The implementation targets municipal utility account holders and the city billing and customer service staff.
Configuration emphasized resident self service and customer account management capabilities typical of Utilities Customer Care and Billing solutions, including online bill view and e billing workflows. The solution was provisioned as a web facing application embedded in the City of Pottsboro website to support authenticated account lookup and bill presentment for customers.
Operational scope covers utility billing and customer service functions for the City of Pottsboro, TX and is delivered through the public website as the primary e billing channel. Governance and administration align with municipal billing processes and the small IT footprint of a 30 employee local government, concentrating operational ownership on account administration and online customer support.
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||