City of Regina
Queen Elizabeth II Court, 2476 Victoria Avenue,
Regina, S4P 3C8, SK,
Canada
Regina, S4P 3C8, SK,
Canada
1 306-777-7000
Government
City of Regina Technographics
City of Regina Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Regina and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 City of Regina employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Regina has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2022, SAP SuccessFactors Employee Central for Core HR in 2022, 8x8 Contact Center for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Regina is running and its propensity to invest more and deepen its relationship with Oracle , SAP , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Regina revenues, which have grown to $506.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Regina intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Regina Tech Stack and Enterprise Applications
City of Regina ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 the City of Regina initiated funded assessment and an upgrade program for Oracle E-Business Suite. Oracle E-Business Suite is the City of Regina’s major financial application and is classified in the ERP Financial category, supporting core financial, procurement and human resources functions across municipal operations.
The implementation narrative centers on modular ERP Financial functionality, with configuration work focused on core ledgers and transaction processing, accounts payable and receivable workflows, procurement lifecycle management, and human resources administration. The upgrade program emphasized configuration consolidation and process automation consistent with ERP Financial best practices, and retained the full Oracle E-Business Suite application stack as the transactional backbone for municipal finance operations.
Operational coverage for the Oracle E-Business Suite upgrade spans City of Regina finance, procurement and HR departments, aligning application configuration with municipal budgeting and fund accounting requirements. Governance and rollout planning were structured as an assessment followed by phased upgrade activities, with finance and IT ownership for change control, testing, and staged deployments to minimize operational disruption.
The stated objective of the 2022 assessment and upgrade is to increase efficiency and effectiveness of the City’s financial, procurement and human resources processes through targeted E-Business Suite improvements. Oracle E-Business Suite remains the central ERP Financial system for the City of Regina’s transactional and administrative operations.
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City of Regina HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2022 | 2022 |
In 2022, City of Regina implemented SAP SuccessFactors Employee Central. The deployment provisioned SAP SuccessFactors Employee Central as the municipal Core HR system to centralize HR information management for about 2,800 employees across civic departments.
Configuration emphasized core HR profiles, organizational and position data, and HR information management workflows, aligning employee records and role data with municipal HR processes. The implementation included configuration of role-based access, data governance controls, and automation of routine record updates consistent with Core HR functional expectations.
Operational rollout integrated Employee Central with Talent Acquisition activities and the Employee Service Centre, with HR staff and Talent Acquisition Specialist teams contributing requirements to improve applicant tracking workflows. City initiatives extended to improving website and application procedures, digital candidate attraction, and partnerships with universities and diversity organizations, aligning recruitment processes with the centralized HR system.
Governance combined branch-level ownership by Talent Acquisition and centralized HR information management, supported by team training, coaching, and change management to standardize processes and promote equity, diversity and inclusion in hiring. The City used iterative suggestions and implementations to refine the applicant tracking experience and end-user procedures in SAP SuccessFactors Employee Central.
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HR Service Delivery | HCM |
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2023 | 2023 |
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Learning and Development | HCM |
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2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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Workforce Management | HCM |
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2014 | 2015 |
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City of Regina CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 8x8, Inc. | Legacy | 8x8 Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, City of Regina deployed 8x8 Contact Center as a Call Center solution embedded on its public website. The 8x8 Contact Center implementation provides a web-facing contact channel that lets citizens initiate voice and digital interactions directly from regina.ca, aligning the Call Center application with municipal citizen engagement workflows.
Configuration focused on Call Center functional modules common to the category, including omnichannel routing, interactive voice response, automatic call distribution, a web-based agent desktop for session handling, queue management, and operational reporting. 8x8 Contact Center was configured to manage web-initiated sessions and routing policies, with agent profiles and contact flows tuned for municipal inquiry handling.
Operational ownership resides with the City of Regina IT and communications teams, who administer user provisioning, contact-flow configuration, and service-level workflows for public inquiries. Deployed on the City website, 8x8 Contact Center functions as a web contact channel supporting cross-departmental citizen contact handling across municipal services.
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City of Regina PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at City of Regina
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Director, Financial & Corporate Services | Director | Finance | |
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Manager, Budget & Financial Services | Manager | Finance | |
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Director, ITS | Director | Finance | |
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Senior HR Consultant | Manager | HR | |
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HR Consultant | Non Manager | HR | |
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Senior HR Consultant, Talent Acquisition | Manager | HR | |
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HR Consultant | Non Manager | HR | |
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HR System Analyst | Non Manager | HR | |
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Apps Being Evaluated by City of Regina Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Regina IT executives and key decision makers. This section highlights City of Regina's latest recorded technology evaluations, including MineHub for Blockchain Platform on 2025-11-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Regina digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-04 | City of Regina | Evaluated | Minehub Technologies | MineHub | Blockchain Platform | Blockchain |
FAQ - APPS RUN THE WORLD City of Regina Technographics
City of Regina is a Government organization based in Canada,
with around 2800 employees and annual revenues of $506.0 million.
City of Regina operates a diverse technology stack with applications such as
Oracle E-Business Suite, SAP SuccessFactors Employee Central and 8x8 Contact Center,
covering areas like ERP Financial, Core HR and Call Center.
City of Regina has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and 8x8, Inc..
City of Regina recently adopted applications including
8x8 Contact Center in 2024, SAP SuccessFactors Employee Central Service Center in 2023 and SAP SuccessFactors Learning in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Regina’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Regina’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Regina technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.