Rockwall, 75087, TX,
United States
City of Rockwall, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Rockwall, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 605 City of Rockwall, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Rockwall, TX has purchased the following applications: Tyler New World HCM for Core HR in 2018, Cityworks PLL for Government ERP in 2020, Microsoft 365 for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Rockwall, TX is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Cityworks, a Trimble Company , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Rockwall, TX revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Rockwall, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, the City of Rockwall, TX implemented Tyler New World HCM to provide Core HR capabilities through its municipal HR portal on rockwall.com. The deployment exposes Tyler New World HCM on the city's public HR site, including portal functions such as username recovery and employee sign in flows. The implementation is presented as a web accessible HR application for municipal staff.
Functionally the configuration focuses on centralized employee records, position and organizational management, benefits administration, and employee self service workflows, reflecting standard Core HR application capabilities. Operational coverage includes municipal human resources for roughly 605 employees across City of Rockwall departments, with HR staff responsible for administration and user provisioning. Governance emphasizes web accessible access control and role based account management within the Tyler New World HCM application.
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Employee Self Service | HCM |
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1999 | 1999 |
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Payroll | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cityworks, a Trimble Company | Legacy | Cityworks PLL | Government ERP | ERP Services and Operations | Clientexec | 2020 | 2020 |
In 2020, the City of Rockwall, TX implemented Cityworks PLL in the Government ERP category with NewEdge Services as the implementation partner. Cityworks PLL, provided by Cityworks a Trimble Company, was provisioned to address municipal permitting and code enforcement processes across city departments.
The implementation concentrated on permitting and code and asset workflows, with Cityworks PLL configured to support permit intake, application tracking, code enforcement case management, and asset-related work routing. NewEdge delivered configuration, reporting capability enhancements, and role-based training to align Cityworks PLL functional modules with municipal business processes.
Operational coverage extended across multiple municipal departments responsible for permitting, inspections, and asset administration, with NewEdge continuing to provide upgrades and training post go live. Clientexec is listed as an SI VAR in the project metadata.
Governance and ongoing support were structured around NewEdge supplied training and reporting support, and NewEdge reported that Cityworks PLL went live in 2020 and continues to receive upgrade services and user training. Cityworks PLL remains the central Government ERP application for permitting and code and asset workflow orchestration in Rockwall.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2022 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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