List of Cityworks PLL Customers
Cityworks Alliance
11075 S State Street Ste 24,
Sandy, 84070-5128, UT,
United States
Sandy, 84070-5128, UT,
United States
1 574-231-8029
Professional Services
8
$1M
Since 2010, our global team of researchers has been studying Cityworks PLL customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cityworks PLL for Government ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cityworks PLL for Government ERP include: City of Round Rock, TX, a United States based Government organisation with 1203 employees and revenues of $682.0 million, City of Rockwall, TX, a United States based Government organisation with 605 employees and revenues of $82.0 million, City of Greenwood, a United States based Government organisation with 357 employees and revenues of $75.0 million, City of Alcoa, TN, a United States based Government organisation with 287 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Cityworks PLL, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cityworks PLL customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Alcoa, TN | Government | 287 | $30M | United States | Cityworks, a Trimble Company | Cityworks PLL | Government ERP | 2020 | n/a |
In 2020, City of Alcoa, TN initiated a formal procurement to acquire Cityworks PLL. The procurement solicited recommendations, implementation services, and go-live support for Cityworks Permits, Licensing and Land, an application categorized as Government ERP.
The scope specified implementation of Cityworks PLL functional modules for permitting, licensing, and land management, with configuration work to establish permit lifecycle workflows, inspection scheduling, fee management, and role based access for municipal staff. Standard Government ERP functional terminology such as workflow orchestration, records management, and citizen service intake were emphasized to align system configuration with Public Works operating procedures. The narrative indicates an expectation to configure both back office staff interfaces and public facing permitting intake processes.
Operational coverage was focused on the Alcoa Public Works and Engineering departments, with procurement and implementation tied to municipal permitting and inspection operations. Integration points were described in category aligned terms, with anticipated connections to municipal spatial data and asset registries, inspection scheduling workflows, and document management to support permit issuance and land records. Deployment architecture implications signal an on premise or hosted municipal application footprint sized for a small city government, with configuration proportional to a 287 employee local government.
The solicitation established clear governance and procurement controls, requiring sealed proposals by 10:00 a.m., Friday, April 03, 2020 delivered to the Alcoa Purchasing Agent at 223 Associates Blvd., Alcoa, Tennessee, 37701 or by e mail to coasealedbid@cityofalcoa-tn.gov, with questions due no later than March 27, 2020. Proposals were required to include a signed letter of transmittal, could be submitted by mail, hand delivery, or e mail, and late submissions were to be unopened and discarded. The City reserved rights to accept or reject proposals, accept partial proposals, negotiate prior to acceptance, and waive technicalities. The solicitation referenced Title VI civil rights compliance and specified that all purchases are F.O.B. City of Alcoa, TN.
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City of Greenwood | Government | 357 | $75M | United States | Cityworks, a Trimble Company | Cityworks PLL | Government ERP | 2019 | Woolpert |
In 2019 the City of Greenwood implemented Cityworks PLL as part of its Government ERP footprint, with Woolpert building and deploying APIs to enable external portal connectivity. The project went live in 2019 and connected Greenwood’s Cityworks Permits, Licensing and Land functionality to the statewide INBiz portal, enabling business users to create and manage Greenwood permits through the INBiz interface and improving external permit submission and management.
Cityworks PLL was configured to manage core permitting and licensing workflows, including electronic application intake, permit record creation, and status tracking consistent with the Permits, Licensing and Land capabilities. Configuration focused on aligning Cityworks PLL case records and workflow states with the online submission flows used by Indiana businesses, preserving permit metadata required for municipal review and licensing decisions.
Woolpert developed and deployed an API integration layer to bridge Cityworks PLL and the INBiz portal, implementing synchronous and asynchronous exchanges for application creation and status updates. The integration architecture centered on API endpoints that allowed the INBiz portal to provision permit records in Cityworks PLL and to retrieve lifecycle status, enabling business-facing permit management without direct access to the municipal backend.
Operational impact centered on permitting and licensing business functions, with the integration scoped to external business users statewide using the INBiz portal and City of Greenwood permit administrators managing processing within Cityworks PLL. Governance and rollout completed in 2019, and the integration improved external permit submission and management by enabling creation and ongoing management of Greenwood permits through the INBiz portal.
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City of Rockwall, TX | Government | 605 | $82M | United States | Cityworks, a Trimble Company | Cityworks PLL | Government ERP | 2020 | Clientexec |
In 2020, the City of Rockwall, TX implemented Cityworks PLL in the Government ERP category with NewEdge Services as the implementation partner. Cityworks PLL, provided by Cityworks a Trimble Company, was provisioned to address municipal permitting and code enforcement processes across city departments.
The implementation concentrated on permitting and code and asset workflows, with Cityworks PLL configured to support permit intake, application tracking, code enforcement case management, and asset-related work routing. NewEdge delivered configuration, reporting capability enhancements, and role-based training to align Cityworks PLL functional modules with municipal business processes.
Operational coverage extended across multiple municipal departments responsible for permitting, inspections, and asset administration, with NewEdge continuing to provide upgrades and training post go live. Clientexec is listed as an SI VAR in the project metadata.
Governance and ongoing support were structured around NewEdge supplied training and reporting support, and NewEdge reported that Cityworks PLL went live in 2020 and continues to receive upgrade services and user training. Cityworks PLL remains the central Government ERP application for permitting and code and asset workflow orchestration in Rockwall.
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Government | 1203 | $682M | United States | Cityworks, a Trimble Company | Cityworks PLL | Government ERP | 2023 | n/a |
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Buyer Intent: Companies Evaluating Cityworks PLL
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cityworks PLL. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Cityworks PLL for Government ERP include:
- City of Novato, a United States based Government organization with 160 Employees
- Roanoke County, a United States based Government company with 993 Employees
- Fallbrook Public Utility District, a United States based Utilities organization with 67 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Cityworks PLL Coverage
Cityworks PLL is a Government ERP solution from Cityworks, a Trimble Company.
Companies worldwide use Cityworks PLL, from small firms to large enterprises across 21+ industries.
Organizations such as City of Round Rock, TX, City of Rockwall, TX, City of Greenwood and City of Alcoa, TN are recorded users of
Cityworks PLL for Government ERP.
Companies using Cityworks PLL are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Cityworks PLL are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Cityworks PLL across Americas, EMEA, and APAC.
Companies using Cityworks PLL range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Cityworks PLL include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Cityworks PLL customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Government ERP.