City of Rusk, TX Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Rusk, TX and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 City of Rusk, TX employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Rusk, TX has purchased the following applications: OpenGov ERP Cloud for Government ERP in 2016, Microsoft 365 for Collaboration in 2017, OpenGov STW Utility Billing for Utilities Customer Care and Billing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Rusk, TX is running and its propensity to invest more and deepen its relationship with OpenGov , Microsoft , IONOS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Rusk, TX revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Rusk, TX intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov ERP Cloud | Government ERP | ERP Services and Operations | n/a | 2016 | 2016 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov STW Utility Billing | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018, City of Rusk, TX implemented OpenGov STW Utility Billing. OpenGov STW Utility Billing is the primary system used for customer account management and invoicing within the Utilities Customer Care and Billing category for the municipality.
The implementation centers on core Utilities Customer Care and Billing functions, including customer account management, payment posting, account extensions, and municipal trash service billing. Administrators use OpenGov STW Utility Billing to post payments and manage service extensions for utility customers, including processing online and in-office payments and maintaining account-level ledgers and billing cycles appropriate to a small municipal environment.
OpenGov STW Utility Billing operates alongside Cardinal for municipal court case management, Omni for warrant uploads, and iWorqs for permitting and inspections, with operational handoffs performed through uploads, scans, and email as handled by municipal staff. The deployment scope covers city operations for City of Rusk, TX, and is administered within a consolidated local government environment serving a municipality with roughly 50 employees.
Governance and operational control are centralized in the Municipal Court Administrator role, which combines utility billing entry in OpenGov STW Utility Billing with court administration in Cardinal and permit coordination in iWorqs. Process adjustments emphasize a single point of contact for payments and case handoffs, routine weekly and monthly reporting for court obligations, issuance and upload of warrants into Omni, and scheduling of inspections and permit payments through iWorqs.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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