City of Santa Clara
1500 Warburton Avenue,
Santa Clara, 95050, CA,
United States
Santa Clara, 95050, CA,
United States
1 408-615-2200
Government
City of Santa Clara Technographics
City of Santa Clara Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Santa Clara and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1955 City of Santa Clara employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Santa Clara has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2016, Microsoft 365 for Collaboration in 2015, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Santa Clara is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Santa Clara revenues, which have grown to $1.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Santa Clara intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Santa Clara Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, the City of Santa Clara implemented Oracle PeopleSoft ERP as its ERP Financial solution to consolidate municipal financial processes and standardize transactional accounting. The deployment centered on PeopleSoft Enterprise Financial Management to support the citys core accounting, procurement, inventory, and billing operations across municipal finance functions.
PeopleSoft Enterprise Financial Management was configured to include Accounts Payable, Purchasing, Inventory, General Ledger, Accounts Receivable, and Billing modules, enabling end-to-end procure-to-pay workflows, inventory costing controls, ledger consolidation, and customer billing processes. Configuration work emphasized approval workflow setup and role based security to enforce segregation of duties and support routine financial close activities.
Operational coverage focused on the citys finance and procurement departments, centralizing transactional processing and billing for municipal services. Governance established system stewardship, documented period close and billing procedures, and formalized process controls to manage procure-to-pay and revenue cycles under the Oracle PeopleSoft ERP ERP Financial environment.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, City of Santa Clara implemented Microsoft 365. Microsoft 365 is used as the city’s Collaboration platform across municipal departments to provide email, document management, and productivity applications for staff.
The deployment uses core Microsoft 365 capabilities including Exchange Online for enterprise email, SharePoint Online for intranet and records access, OneDrive for Business for individual file storage, and Microsoft Teams for messaging and meetings. Configuration emphasizes content collaboration, secure file sharing, and role based access controls aligned with municipal information handling and workflow needs. Microsoft 365 is integrated as the primary Collaboration environment for day to day staff productivity.
Operational coverage extends across municipal departments and staff, supporting administrative functions and citizen services through centralized document collaboration and internal communications. Centralized administration in Microsoft 365 enables IT to manage identities, security settings, and policy enforcement through the platform’s admin center.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, the City of Santa Clara deployed DocuSign eSignature as a Digital Signing solution on its public website. The implementation embeds DocuSign eSignature into web-facing forms to capture legally enforceable electronic signatures for citizen-facing transactions and online document submissions, positioning the application as the citys front-end signature capture layer.
The deployment leverages category-standard capabilities including embedded signing workflows, template-based envelope configuration, recipient authentication options, and audit trail and signature certificate generation consistent with Digital Signing implementations. DocuSign eSignature is configured to present signing workflows inline on the municipal website, produce completed signed documents for municipal recordkeeping, and maintain tamper-evident audit logs to support administrative processing and compliance requirements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Citizen Engagement | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Portfolio and Investment Management | Investment Management |
|
2004 | 2004 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Geographic Information System | PLM and Engineering |
|
2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Physical Access Control System | Physical Security |
|
2005 | 2005 |
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IT Decision Makers and Key Stakeholders at City of Santa Clara
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Santa Clara Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Santa Clara Technographics
City of Santa Clara is a Government organization based in United States,
with around 1955 employees and annual revenues of $1.05 billion.
City of Santa Clara operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Microsoft 365 and DocuSign eSignature,
covering areas like ERP Financial, Collaboration and Digital Signing.
City of Santa Clara has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and DocuSign.
City of Santa Clara recently adopted applications including
DocuSign eSignature in 2021, Granicus govDelivery in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Santa Clara’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Santa Clara’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Santa Clara technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.