Senatobia, 38668, MS,
United States
City of Senatobia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Senatobia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 925 City of Senatobia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Senatobia has purchased the following applications: BBI Utility/Water Billing for Utilities Customer Care and Billing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Senatobia is running and its propensity to invest more and deepen its relationship with BBI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Senatobia revenues, which have grown to $111.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Senatobia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BBI | Legacy | BBI Utility/Water Billing | Utilities Customer Care and Billing | CRM | n/a | 2019 | 2019 |
In 2019, the City of Senatobia implemented BBI Utility/Water Billing. The BBI Utility/Water Billing application, classified under Utilities Customer Care and Billing, is surfaced from the city Utilities Department website and links to the Mississippi EZPay portal operated by BBI, indicating use of BBI payment processing to support municipal utility payments and customer self service. Public municipal pages and third party customer databases list Senatobia as a BBI EZPay customer, which corroborates the 2019 implementation signal.
Functionally the deployment centers on online payment processing and customer self service capabilities common to Utilities Customer Care and Billing systems, with billing presentment and account level payment capture inferred from the EZPay linkage. BBI Utility/Water Billing was configured to support municipal utility billing and finance workflows for the utilities department, aligning account lookup, payment submission, and receipt issuance within the BBI payment flow.
Integration architecture is primarily web level, with the City of Senatobia website linking out to the Mississippi EZPay portal operated by BBI to route customer payments into BBI processing and settlement channels. Operational scope is the City of Senatobia Utilities Department in Mississippi, and the implementation connects municipal billing operations to BBI hosted payment services and external customer portals, standardizing the online payment channel for utility customers.
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