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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

City of Sevierville Data, Technology Stack, and Enterprise Applications
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tyler Technologies Legacy Tyler Notify Citizen Engagement CRM n/a 2010 2010
In 2010, City of Sevierville implemented Tyler Notify to support utility billing communications. Tyler Notify is a Citizen Engagement application integrated with Incode utility billing and the municipality's interactive voice response system, used to automate cutoff warnings, text reminders, and outbound calls for utility accounts. The deployment linked Tyler Notify's automated notification engine directly to Incode account records to drive scheduled and event-driven messaging, using voice and SMS channels and IVR callbacks for confirmation. Configuration emphasized weekly notification workflows and delinquency and cutoff message templates, with routing rules based on billing status and contact preferences. Operational scope centered on the utilities customer-communications function for the city in Eastern Tennessee, covering regular customer outreach for water and sewer billing. Governance and process changes moved the department from manual calling to automated reminders and IVR-supported touchpoints, and the Tyler case study reports that in the first 10 months live the city sent more than 2,600 phone calls and reduced cutoffs by half.
Tag Management CRM 2023 2023
Utilities Customer Care and Billing CRM 2010 2010
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
Application Hosting and Computing Services IaaS 2012 2012
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at City of Sevierville
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by City of Sevierville Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD City of Sevierville Technographics

City of Sevierville is a Leisure and Hospitality organization based in United States, with around 140 employees and annual revenues of $14.0 million.

City of Sevierville operates a diverse technology stack with applications such as Joomla 3.9, Tyler Notify and Microsoft Azure Cloud Services, covering areas like Web Content Management, Citizen Engagement and Application Hosting and Computing Services.

City of Sevierville has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Joomla, Tyler Technologies and Microsoft.

City of Sevierville recently adopted applications including Google Tag Manager in 2023, Cloudflare CDN in 2023 and Sophos Email in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of City of Sevierville’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates City of Sevierville’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete City of Sevierville technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.