List of Tyler Notify Customers
Plano, 75024, TX,
United States
Since 2010, our global team of researchers has been studying Tyler Notify customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tyler Notify for Citizen Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tyler Notify for Citizen Engagement include: Los Alamos County United States, a United States based Government organisation with 768 employees and revenues of $391.0 million, Floyd County, GA, a United States based Government organisation with 827 employees and revenues of $60.0 million, City of Sevierville, a United States based Leisure and Hospitality organisation with 140 employees and revenues of $14.0 million, Village of Glen Carbon, IL, a United States based Government organisation with 66 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using Tyler Notify, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tyler Notify customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
City of Sevierville | Leisure and Hospitality | 140 | $14M | United States | Tyler Technologies | Tyler Notify | Citizen Engagement | 2010 | n/a |
In 2010, City of Sevierville implemented Tyler Notify to support utility billing communications. Tyler Notify is a Citizen Engagement application integrated with Incode utility billing and the municipality's interactive voice response system, used to automate cutoff warnings, text reminders, and outbound calls for utility accounts.
The deployment linked Tyler Notify's automated notification engine directly to Incode account records to drive scheduled and event-driven messaging, using voice and SMS channels and IVR callbacks for confirmation. Configuration emphasized weekly notification workflows and delinquency and cutoff message templates, with routing rules based on billing status and contact preferences.
Operational scope centered on the utilities customer-communications function for the city in Eastern Tennessee, covering regular customer outreach for water and sewer billing. Governance and process changes moved the department from manual calling to automated reminders and IVR-supported touchpoints, and the Tyler case study reports that in the first 10 months live the city sent more than 2,600 phone calls and reduced cutoffs by half.
|
 |
Floyd County, GA | Government | 827 | $60M | United States | Tyler Technologies | Tyler Notify | Citizen Engagement | 2015 | n/a |
In 2015, Floyd County, GA implemented Tyler Notify to support the water department's customer notifications and collections. Floyd County implemented Tyler Notify as a Citizen Engagement application to centralize utility billing communications and strengthen billing and collections workflows for its water utility function.
The implementation configured Tyler Notify to operate standard citizen engagement capabilities including automated notification workflows, scheduled outbound alerts, contact record management, and collections messaging tied to billing cycles. Tyler Notify was used to orchestrate multi-touch communications for past due accounts and service disconnection notices, aligning notification templates and timing with the county's collections policies.
The deployment integrated Tyler Notify with Munis to surface billing, account and accounts-receivable data into notification workflows, enabling targeted outreach from the water department. This utilities and customer-communications implementation covered county-level operations in Georgia, United States, and linked system-triggered messages to municipal billing events.
Rollout prioritized billing and collections process alignment and governance for notification triggers and escalation rules, embedding the application into existing collections operations. The county reported that after implementation monthly disconnections due to nonpayment decreased by 45 percent, and outreach to customers improved following the Tyler Notify deployment.
|
 |
Los Alamos County United States | Government | 768 | $391M | United States | Tyler Technologies | Tyler Notify | Citizen Engagement | 2021 | n/a |
In 2021 Los Alamos County United States approved a contract amendment to purchase Tyler Notify as part of the MyCivic311 bundle. The procurement targeted Citizen Engagement and county service-request workflows in New Mexico, specifically to strengthen 311/CRM intake and citizen notification capabilities.
Implementation scope centered on deploying Tyler Notify and the MyCivic311 bundle to enable 311 intake, case tracking, and automated outbound notifications. Configuration work focused on notification templates and service-request automation consistent with Citizen Engagement functional patterns.
Integrations were explicitly planned with the county's existing Tyler Work Orders and EnerGov systems to synchronize work order status and permitting-related case data, ensuring service-request lifecycle continuity between customer service and field operations. Rollout planning estimated a live deployment the year after the 2021 approval to allow for integration and deployment work, and governance emphasis was placed on aligning notification workflows with existing service-request processes and cross-system data consistency.
|
 |
|
Government | 66 | $7M | United States | Tyler Technologies | Tyler Notify | Citizen Engagement | 2010 | n/a |
|
Buyer Intent: Companies Evaluating Tyler Notify
- B-Lynk, a United States based Professional Services organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||