City of Suffolk Virginia
442 W Washington Street,
Suffolk, 23434, VA,
United States
Suffolk, 23434, VA,
United States
1 757-514-4000
Government
City of Suffolk Virginia Technographics
City of Suffolk Virginia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Suffolk Virginia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1358 City of Suffolk Virginia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Suffolk Virginia has purchased the following applications: Volgistics Volunteer Background Screening for BackGround Screening in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, CivicEngage for Citizen Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Suffolk Virginia is running and its propensity to invest more and deepen its relationship with Volgistics , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Suffolk Virginia revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Suffolk Virginia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Suffolk Virginia Tech Stack and Enterprise Applications
City of Suffolk Virginia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volgistics | Legacy | Volgistics Volunteer Background Screening | BackGround Screening | HCM | n/a | 2018 | 2018 |
In 2018, City of Suffolk Virginia implemented Volgistics Volunteer Background Screening. The Volgistics Volunteer Background Screening instance is embedded on the city website to capture volunteer applicants and initiate pre engagement checks, situating the deployment in the BackGround Screening category and serving municipal volunteer management and public safety screening business functions. The rollout emphasizes online intake workflows and automated screening triggers to standardize volunteer onboarding processes.
The technical architecture relies on vendor hosted, browser based forms integrated into the public site, with applicant data captured through the web interface and routed into Volgistics screening workflows. Configuration work focused on consent capture, screening rule sets, result status tracking, and administrative access controls for authorized city staff. Governance centered on establishing intake procedures and permissions for volunteer program administration while integrations remain focused on the website presence of the Volgistics Volunteer Background Screening application.
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Workforce Management | HCM |
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2011 | 2013 |
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City of Suffolk Virginia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Suffolk Virginia implemented Cisco Webex Meetings. Cisco Webex Meetings was provisioned as the citys Audio Video and Web Conferencing solution and is surfaced on the municipal website to provide browser-based access for public and internal meeting attendance.
The implementation uses Cisco Webex Meetings core capabilities typical to the Audio Video and Web Conferencing category, including meeting scheduling and join flows, high-definition audio and video, screen sharing, cloud recording, participant controls and meeting moderation, and browser-based join without additional client installation. Governance leverages built-in access controls and moderation features to manage public participation and meeting security, while the deployment model aligns with cloud-hosted conferencing services to support municipal meeting delivery and interdepartmental collaboration.
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City of Suffolk Virginia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2017 | 2017 |
In 2017, City of Suffolk Virginia deployed CivicEngage for Citizen Engagement on its public website. CivicEngage was implemented as the primary citizen-facing platform to publish municipal news, manage events calendars, host online forms, and intake service requests and reports. The CivicEngage application was integrated into the city web presence to centralize content management and resident interaction channels under a single citizen engagement layer.
The CivicEngage implementation was configured around core Citizen Engagement capabilities including content management, event scheduling, e-notifications, and structured service request workflows, aligned to municipal communications and citizen services. Operational coverage focused on the public website and public-facing service intake, with configuration of publication workflows and routing rules to direct issues to the appropriate city departments. Governance emphasized content ownership and editorial approval flows to manage timely updates and citizen communications. The deployment positioned CivicEngage as the citys primary platform for resident outreach, information distribution, and issue submission without specifying third party integrations.
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Citizen Engagement | CRM |
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2019 | 2019 |
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City of Suffolk Virginia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Suffolk Virginia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2020 | 2020 |
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City of Suffolk Virginia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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City of Suffolk Virginia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at City of Suffolk Virginia
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by City of Suffolk Virginia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Suffolk Virginia IT executives and key decision makers. This section highlights City of Suffolk Virginia's latest recorded technology evaluations, including DonationXchange for Donor and Fundraising Management on 2026-01-26. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Suffolk Virginia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City of Suffolk Virginia Technographics
City of Suffolk Virginia is a Government organization based in United States,
with around 1358 employees and annual revenues of $150.0 million.
City of Suffolk Virginia operates a diverse technology stack with applications such as
Volgistics Volunteer Background Screening, Cisco Webex Meetings and CivicEngage,
covering areas like BackGround Screening, Audio Video and Web Conferencing and Citizen Engagement .
City of Suffolk Virginia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Volgistics, Cisco Systems and CivicPlus.
City of Suffolk Virginia recently adopted applications including
Barracuda Email Security Gateway in 2021, Cisco Webex Meetings in 2020 and Everbridge Critical Event Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Suffolk Virginia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Suffolk Virginia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Suffolk Virginia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.