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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

City of Thomaston Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoice Cloud Legacy Invoice Cloud Payment Processing ERP Financial Management n/a 2015 2015
In 2015, City of Thomaston implemented Invoice Cloud to provide online payment capabilities via its public website. Invoice Cloud was deployed as a Payment Processing application to enable electronic acceptance of municipal payments and to present bills to residents through a customer-facing portal. The deployment uses web-embedded payment flows and hosted payment pages, leveraging Invoice Cloud for card and ACH processing and automated transaction capture. Operational ownership is centered in the city finance and billing functions, who manage customer accounts, payment collections, and notification configurations through Invoice Cloud. Governance focused on staff onboarding, configuration of payment methods and notification templates, and aligning remit processing with municipal billing operations. City of Thomaston Invoice Cloud Payment Processing is the primary online channel for resident bill pay on the city website.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Caselle Legacy Caselle Clarity Government ERP ERP Services and Operations n/a 2015 2015
In 2015, City of Thomaston implemented Caselle Clarity as a Government ERP to support municipal finance and billing operations. The deployment targeted a small municipal organization of approximately 50 employees and focused on daily revenue capture and citizen billing workflows. The implementation centered on core billing and accounts receivable capabilities within Caselle Clarity, enabling bill creation, structured data entry and the operation of billing machines. Staff used Caselle Clarity to respond to citizen inquiries and to maintain customer account records, reflecting typical municipal invoicing and payment tracking functions. No external system integrations were specified in the source materials, and operational coverage was concentrated in the city finance office, utility billing operations and front counter customer service. Caselle Clarity was applied to billing, customer service and accounting functions rather than enterprise wide administrative systems. Governance and process changes emphasized standardized bill creation workflows and role based responsibility for entering information needed for bill creation and operating billing equipment. The rollout focused on embedding Caselle Clarity into daily municipal billing processes and routine citizen inquiry handling.
Utilities ERP ERP Services and Operations 2014 2014
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, City of Thomaston implemented Microsoft 365 to provide cloud Collaboration capabilities for its municipal staff. The Microsoft 365 deployment is visible on the city's public website, indicating the organization is using Microsoft 365 services in web contexts alongside internal staff access. Microsoft 365 delivers Collaboration functionality such as cloud email, document libraries, shared storage and team communication tools, which support administrative and citizen services workflows. For a 50 employee municipal organization this implementation typically involves centralized user provisioning, role based access and document governance to control records and public information. The configuration emphasis for Microsoft 365 is on secure content sharing and coordinated communications across city departments.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Citizen Engagement CRM 2019 2019
Citizen Engagement CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at City of Thomaston

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by City of Thomaston Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Thomaston IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Thomaston digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD City of Thomaston Technographics
City of Thomaston is a Government organization based in United States, with around 50 employees and annual revenues of $5.0 million.
City of Thomaston operates a diverse technology stack with applications such as Invoice Cloud, Caselle Clarity and Microsoft 365, covering areas like Payment Processing, Government ERP and Collaboration.
City of Thomaston has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Invoice Cloud, Caselle and Microsoft.
City of Thomaston recently adopted applications including Microsoft 365 in 2021, Microsoft Azure Cloud Services in 2021 and Granicus govDelivery in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Thomaston’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates City of Thomaston’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Thomaston technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.