List of Caselle Clarity Customers
Provo, 84606, UT,
United States
Since 2010, our global team of researchers has been studying Caselle Clarity customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Caselle Clarity for Government ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Caselle Clarity for Government ERP include: City of Livingston CA, a United States based Government organisation with 81 employees and revenues of $62.0 million, City of Show Low, a United States based Government organisation with 200 employees and revenues of $60.0 million, City of Lebanon, MO, a United States based Government organisation with 400 employees and revenues of $51.0 million, Town of Paradise Valley, a United States based Government organisation with 112 employees and revenues of $43.0 million, Midvale City, a United States based Government organisation with 89 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using Caselle Clarity, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Caselle Clarity customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Blakely, GA | Government | 70 | $12M | United States | Caselle | Caselle Clarity | Government ERP | 2015 | n/a |
In 2015 City Of Blakely, GA implemented Caselle Clarity, adopting the Caselle Clarity Government ERP to consolidate municipal financial and billing operations across its small city government. The implementation targeted core back-office functions to provide a single system of record for municipal finance and utility billing under the Government ERP category.
Configuration emphasized standard municipal finance modules, including general ledger, accounts payable, accounts receivable, utility billing, and payroll and human resources capabilities available within Caselle Clarity. Module setup focused on chart of accounts alignment, billing cadence for utilities, and routine journal and reconciliation configuration to match municipal accounting cycles.
Operational coverage was centered on the finance office, utility operations and public works, with Caselle Clarity used to centralize transactional data and maintain shared master records for customers, vendors and assets. Role based access controls and transaction level approvals were applied to segregate duties between billing clerks, accountants and administrative staff.
Governance and rollout followed municipal practice with staged department adoption, documented approval workflows and standard operating procedures for month end close and billing runs. Training and operational handoffs were implemented to embed Caselle Clarity into day to day municipal finance and utility billing processes.
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City of Hailey, ID | Government | 20 | $10M | United States | Caselle | Caselle Clarity | Government ERP | 2018 | n/a |
In 2018 City of Hailey, ID implemented Caselle Clarity as its Government ERP, configuring the application to support core municipal finance and public works administration for a small city organization of about 20 employees. The deployment centered on using Caselle Clarity to consolidate transactional finance and customer facing permit workflows, aligning the application with municipal roles in Public Works, the Welcome Center, and building maintenance.
Caselle Clarity was configured to handle accounts payable and accounts receivable processing as the primary financial modules, and to support permit inquiry and permit processing workflows for encroachment, residential, water, traffic, and wastewater permits. Operational coverage included front line public assistance and translation of Public Works forms into Spanish, with staff oriented around permit intake, invoice processing, and administration tasks. Governance emphasized operational workflows for AP and AR approvals and structured permit tracking within Caselle Clarity, integrating financial posting and citizen service processes to maintain municipal records and day to day public works administration.
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City of Hazlehurst | Government | 40 | $3M | United States | Caselle | Caselle Clarity | Government ERP | 2015 | n/a |
In 2015, City of Hazlehurst deployed Caselle Clarity as its Government ERP. The implementation centralized core municipal finance and utility billing operations for the 40-employee municipality, consolidating general ledger, accounts payable, accounts receivable, cash receipting, and utility customer management into a single application. Caselle Clarity was configured to support fund accounting and a municipal chart of accounts, with role-based security and configurable workflows for invoice approval and cash handling. The deployment was provisioned using a hosted model to reduce local infrastructure overhead and to streamline application updates and maintenance.
Configuration work focused on finance and utility modules, including automated receipting workflows, utility billing cycle orchestration, and reporting templates used for monthly financial processes and utility reconciliations. Integrations were limited to internal operational touchpoints such as payroll export processes and billing data feeds to the city utility operations, keeping data flows within municipal systems. Rollout followed a phased approach, first enabling finance core functions then activating utility billing, and included role-based training for finance and utility clerks alongside updated governance for vendor payment approvals and customer account management. The narrative reflects primary research by the ARTW Research Team and documents the City of Hazlehurst deployment of Caselle Clarity within the Government ERP category.
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City Of Ingram, TX | Government | 12 | $1M | United States | Caselle | Caselle Clarity | Government ERP | 2014 | n/a |
In 2014, City Of Ingram, TX implemented Caselle Clarity as its Government ERP to support core municipal finance operations. The deployment centered on the city clerk and finance office within a single municipal site, reflecting the small municipal footprint of a 12 employee local government.
Caselle Clarity was used primarily for accounts payable workflows, including invoice capture and entry, check printing for vendor payments, and recording tickets for employee purchase orders. Operational use documented by the Financial Deputy Clerk shows routine receipt of email and paper invoices, manual print and entry processes, and use of the application alongside productivity tools such as Microsoft Office for document handling and communication.
Operational ownership resided with the Financial Deputy Clerk and the small finance team, who handled end to end invoice processing, mail and email routing of billing, check production and mailing, and purchase order ticket creation. The implementation emphasized transaction processing capabilities within Caselle Clarity, with configuration aligned to municipal billing formats and clerical workflows.
The narrative underscores a focused Government ERP deployment for municipal financial operations, restating Caselle Clarity as the application in use and highlighting accounts payable, check printing, and purchase order entry as the primary functional modules in operational use.
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City of Lebanon, MO | Government | 400 | $51M | United States | Caselle | Caselle Clarity | Government ERP | 2023 | n/a |
In 2023, City of Lebanon, MO replaced Tyler Incode ERP with Caselle Clarity as its chosen Government ERP. The decision followed a 19 year run on Incode, which staff reported had no application programming interface and offered less than acceptable software support, driving a requirement for a single unified system that improved functionality and flexibility for staff and customers. IT/Airport Director Jarrad Shomaker led the search with Finance Director Kat Gill and Human Resource Director Kathy Milliken, and the procurement was prepared for City Council consideration at the second meeting in October.
The Caselle Clarity implementation centers on core Government ERP capabilities, with explicit emphasis on financial management and human capital management to serve the citys Finance and HR functions. Configuration work focused on consolidating accounting, billing and HR workflows into one platform to reduce disparate point solutions, enable shared reporting, and support role based access and automated approval workflows. Staff framed customer facing transaction processing and expanded staff flexibility as key functional requirements during selection and implementation planning.
Integrations and platform connectivity were a stated selection criterion because the previous Tyler Incode ERP lacked an API, so Caselle Clarity was chosen for its ability to support external interfaces and unify ancillary municipal systems. Operational scope for rollout includes municipal Finance, Human Resources, and IT operations tied to the airport, with the implementation aimed at city staff and customer service touch points. Data migration and interface mapping between financial and HR records were prioritized during evaluation to maintain continuity across municipal operations.
Governance and rollout planning were coordinated by the IT/Airport Director in collaboration with Finance and HR leadership, following municipal procurement and council oversight processes. Staff communicated anticipated benefits and cost savings as part of the justification for adopting Caselle Clarity, aligning implementation schedules and configuration priorities with Council review and approval timelines.
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Government | 81 | $62M | United States | Caselle | Caselle Clarity | Government ERP | 2020 | n/a |
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Government | 50 | $7M | United States | Caselle | Caselle Clarity | Government ERP | 2016 | n/a |
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Government | 200 | $60M | United States | Caselle | Caselle Clarity | Government ERP | 2015 | n/a |
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Government | 50 | $5M | United States | Caselle | Caselle Clarity | Government ERP | 2015 | n/a |
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Government | 40 | $6M | United States | Caselle | Caselle Clarity | Government ERP | 2020 | n/a |
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Buyer Intent: Companies Evaluating Caselle Clarity
- Washington State Department of Transportation, a United States based Government organization with 6800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Washington State Department of Transportation | Government | 6800 | $2.7B | United States | 2024-09-17 |