Wheeling, 26003, WV,
United States
City Of Wheeling Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City Of Wheeling and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 City Of Wheeling employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Of Wheeling has purchased the following applications: Microsoft 365 for Collaboration in 2021, Google Tag Manager for Tag Management in 2024, GovPilot GovAlert for Critical Event Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Of Wheeling is running and its propensity to invest more and deepen its relationship with Microsoft , Google , GovPilot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Of Wheeling revenues, which have grown to $39.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Of Wheeling intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Tag Manager | Tag Management | CRM | n/a | 2024 | 2024 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GovPilot | Legacy | GovPilot GovAlert | Critical Event Management | TRM | n/a | 2022 | 2022 |
In 2022, the City Of Wheeling deployed GovPilot GovAlert as part of a broader adoption of GovPilot's 311/Report-a-Concern platform to modernize municipal constituent reporting. GovPilot GovAlert is described in municipal communications within the Critical Event Management category and functions as the city's mobile intake for non-emergency incident reporting.
The implementation included the 311/Report-a-Concern intake module alongside the GovAlert mobile reporting channel, enabling residents to submit non-emergency public works, parks, and code-enforcement issues. Functional capabilities implemented and highlighted in the city release include case creation, workflow routing to responsible departments, automated inspections and notice generation, and status updates back to constituents.
Operational coverage targeted municipal public works, parks, and code enforcement business functions across the City of Wheeling, with the system going live citywide according to the announcement. The deployment centralized constituent intake on a single platform and shifted inspection initiation and notice issuance from manual handling to system-driven automation.
Governance and process changes centered on automated inspection triggers and standardized notice templates to streamline follow-up and align case handling across departments. The city release explicitly states the configuration of automated inspections and notice generation improved response times and staff productivity.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
|
2024 | 2024 |
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Cloud Storage | IaaS |
|
2018 | 2018 |
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Content Delivery Network | IaaS |
|
2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
|
2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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