Yakima, 98901, WA,
United States
City of Yakima Technographics
City of Yakima Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Yakima and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 179 City of Yakima employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Yakima has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Adobe Experience Cloud for Customer Experience in 2022, Esri Arcgis for Geographic Information System in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Yakima is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Adobe Systems , Esri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Yakima revenues, which have grown to $37.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Yakima intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Yakima Tech Stack and Enterprise Applications
City of Yakima Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, City of Yakima implemented Zoom for Audio Video and Web Conferencing. Zoom is embedded on the City of Yakima website to provide direct access to public meetings, livestreams, and meeting joins for residents.
The deployment leverages Zoom's core conferencing capabilities including scheduled meetings, webinar-style broadcasts, screen sharing, and participant controls to support municipal communications and internal collaboration across city departments. Operational governance focuses on meeting scheduling, access controls, and public access publishing consistent with municipal public records and civic engagement processes, and the City of Yakima Zoom Audio Video and Web Conferencing implementation emphasizes web-embedded session delivery as the primary integration point for resident-facing engagement.
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City of Yakima CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, City of Yakima implemented Adobe Experience Cloud to manage its municipal website and consolidate public-facing digital experiences. Adobe Experience Cloud is deployed as a Customer Experience platform to centralize web content management, visitor analytics, and experience orchestration for the city’s online information and service pages.
The implementation emphasizes core Customer Experience capabilities, including web content authoring and publishing, digital asset organization, analytics instrumentation, and experience personalization workflows. Configuration appears focused on editorial workflows, campaign and content scheduling, and measurement pipelines to support ongoing content updates and audience segmentation on the website.
Operational scope is limited to the City of Yakima public web presence, with governance driven by role-based publishing, editorial approval workflows, and coordinated change control between communications and IT stakeholders. The deployment organizes digital experience operations around Adobe Experience Cloud capabilities, providing a single platform for content lifecycle management and web analytics for municipal communications.
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City of Yakima PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esri | Legacy | Esri Arcgis | Geographic Information System | PLM and Engineering | n/a | 2019 | 2019 |
In 2019 City of Yakima implemented Esri Arcgis as a public-facing Geographic Information System on its municipal website. The deployment is hosted through yakima.maps.arcgis.com, indicating use of Esri cloud services to publish web maps and applications directly to citizens and staff.
The implementation leverages Esri Arcgis capabilities including ArcGIS Online hosted services and the ArcGIS Operations Dashboard application for real time situational displays. Functional modules in use include web maps, hosted feature layers and dashboard visualization, configured to present spatial layers such as assets, parcels, and incident overlays.
Operational coverage spans the city website and municipal departments that require spatial context for service delivery, planning and public information. The Esri Arcgis deployment centralizes authoritative basemaps and shared hosted layers, enabling consistent spatial datasets to be consumed by both external users and internal teams across public works and emergency management.
Governance has been oriented around a cloud hosted portal model, with content published to the ArcGIS Online instance and permissioned for public access where appropriate. The configuration emphasizes standardized map services and dashboard orchestration to support ongoing publishing workflows and municipal mapping needs.
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City of Yakima CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2012 | 2012 |
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IT Decision Makers and Key Stakeholders at City of Yakima
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Yakima Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-09-02 | City of Yakima | Evaluated | CUSI | CIS Utility Billing | Utilities Customer Care and Billing | CRM |