City Winery
25 11th Ave, at Hudson River Park,
New York, 10011, NY,
United States
New York, 10011, NY,
United States
1 646-751-6033
Leisure and Hospitality
City Winery Technographics
City Winery Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City Winery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 City Winery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City Winery has purchased the following applications: Restaurant365 for Restaurant Management in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Adobe Commerce (ex Magento) for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City Winery is running and its propensity to invest more and deepen its relationship with Restaurant365 , FNBTech , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City Winery revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City Winery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City Winery Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Restaurant365 | Legacy | Restaurant365 | Restaurant Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, City Winery implemented Restaurant365, deploying the Restaurant365 Restaurant Management application to centralize finance and accounts payable workflows across its venue network. The deployment targeted Accounts Payable operations supporting City Winery venues in New York and Chicago and established processes used for nationwide weekly check runs.
Core functional capabilities implemented included accounts payable automation, invoice auditing and approval, bank feed matching and clearing, month end journal entry posting, expense reporting, and budget distribution to General Managers. An Accounts Payable Accountant recorded routine use for processing payments, auditing and approving invoices, uploading prepaid beverage invoices from fintech systems for month end recording, matching and clearing bank feeds, and posting journal entries for month end closing.
The Restaurant365 implementation operated alongside Foodager, Bevager, and Restaurant 360 accounting systems, with explicit integrations or handoffs for prepaid beverage invoice uploads into Restaurant 360 and consolidated bank feed processes. Governance and process responsibilities were aligned with finance leadership, including creating and sending weekly expense reports to food and beverage managers, producing monthly expense budgets for all General Managers, running nationwide weekly check runs, and supporting special projects with the National Accounting Manager and CFO.
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Restaurant Management | ERP Services and Operations |
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2020 | 2020 |
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Restaurant Management | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, City Winery implemented Google Workspace (Formerly Google G-Suite) to centralize corporate communication and productivity tools. The deployment uses Google Workspace in the Collaboration category, delivering cloud-native Gmail, calendaring, and shared file storage to support staff across its United States operations. The cloud SaaS architecture provides web and mobile access for distributed teams, aligning inbox, scheduling, and document workflows with leisure and hospitality operational needs.
The Google Workspace (Formerly Google G-Suite) configuration emphasizes core Collaboration capabilities including Gmail, Google Drive with shared team drives, Docs, Sheets, Slides for real-time document collaboration, Google Calendar for event and shift scheduling, and Google Meet for virtual meetings. Administrative controls were applied through the Google Workspace admin console for user provisioning, group-based access policies, and device management to govern accounts and data access. City Winery references this implementation on its website, indicating Google Workspace is part of its core communications and productivity stack.
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Event Management | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, City Winery implemented Adobe Commerce (ex Magento) as its primary eCommerce platform to support online merchandise, ticketing, and event information for venue operations. The deployment focused on the company website used by City Winery New York venue staff, marketing, and box office personnel to publish daily concert listings and merchandise updates, aligning the Adobe Commerce implementation with front-of-house and marketing workflows.
Adobe Commerce (ex Magento) was configured to manage product and merchandise catalogs, basic order capture for wine and ticket purchases, and content updates for event pages, leveraging the platform s native eCommerce and CRM-oriented storefront capabilities. Operational use documented in 2017 through 2019 indicates staff executed content updates and order processing directly in the platform, with the application serving marketing, box office, and customer service functions.
Operational integrations were minimal and explicit, with staff maintaining detailed customer records in Microsoft Excel for marketing and loyalty use, reflecting a manual export and data handling pattern rather than a federated customer data platform. Governance and rollout activity included on-the-job training and staff enablement, for example training 20 new employees in customer service and site workflows, embedding Adobe Commerce operations into venue ticketing and merchandise processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at City Winery
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by City Winery Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD City Winery Technographics
City Winery is a Leisure and Hospitality organization based in United States,
with around 500 employees and annual revenues of $70.0 million.
City Winery operates a diverse technology stack with applications such as
Restaurant365, Google Workspace (Formerly Google G-Suite) and Adobe Commerce (ex Magento),
covering areas like Restaurant Management, Collaboration and eCommerce.
City Winery has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Restaurant365, Google and Adobe Systems.
City Winery recently adopted applications including
Amazon EC2 in 2022, Amazon CloudFront in 2022 and Twilio Sendgrid in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City Winery’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City Winery’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City Winery technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.