Redhill, RH1 1SH,
United Kingdom
Citysprint Technographics
Citysprint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Citysprint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 702 Citysprint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Citysprint has purchased the following applications: Talos 360 ATS for Applicant Tracking System in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Citysprint is running and its propensity to invest more and deepen its relationship with Talos 360 , CIPHR , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Citysprint revenues, which have grown to $187.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Citysprint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Citysprint Tech Stack and Enterprise Applications
Citysprint HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talos 360 | Legacy | Talos 360 ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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Core HR | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2016 | 2016 |
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Citysprint AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Citysprint UK deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to manage real time customer inquiries. The implementation uses the Salesforce Chat runtime as a web embedded chat widget and positions Citysprint UK Salesforce Chat (formerly Salesforce Live Agent) within the Chatbots and Conversational AI category to support customer service and online booking support workflows.
Configuration work emphasized chat routing, pre chat data capture, session transcript retention and agent console configuration, enabling queue management and skill based assignment to customer service teams. The deployment architecture embeds the chat widget into site pages and connects browser sessions to live agents through Salesforce chat infrastructure, with governance concentrated on routing rules, agent workflow configuration and operational ownership by customer service operations.
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Citysprint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Citysprint UK implemented Microsoft 365 for Collaboration. Public signals on the Citysprint website indicate Microsoft 365 assets are in use, confirming Microsoft 365 as an active collaboration platform within the company.
The implementation emphasizes core Microsoft 365 Collaboration capabilities, delivering secure corporate email, real-time communication and conferencing, and cloud document sharing with co-authoring. Typical functional modules used in this configuration include Exchange Online email, Microsoft Teams messaging and meetings, SharePoint Online intranet and document management, and OneDrive file sync for individual users.
Microsoft 365 is applied across business functions to enable collaboration for operations, customer service and corporate office teams, embedding productivity apps into daily workflows. The deployment aligns with standard identity and access management patterns for user and device control, and with mailbox and file permission controls to support operational security.
Governance is handled through centralized administration and compliance controls available in Microsoft 365, covering policy enforcement, retention settings and user lifecycle management. The visible use of Microsoft 365 on the corporate site positions Microsoft 365 as part of Citysprint UK Microsoft 365 Collaboration infrastructure supporting enterprise productivity.
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Citysprint Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Citysprint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Citysprint ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Citysprint TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Citysprint PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Citysprint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Citysprint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Citysprint
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Citysprint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||