AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citysprint Tech Stack and Enterprise Applications

Citysprint HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Talos 360 Legacy Talos 360 ATS Applicant Tracking System HCM n/a 2020 2020
Core HR HCM 2016 2016
Payroll HCM 2016 2016
Citysprint AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Citysprint UK deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to manage real time customer inquiries. The implementation uses the Salesforce Chat runtime as a web embedded chat widget and positions Citysprint UK Salesforce Chat (formerly Salesforce Live Agent) within the Chatbots and Conversational AI category to support customer service and online booking support workflows. Configuration work emphasized chat routing, pre chat data capture, session transcript retention and agent console configuration, enabling queue management and skill based assignment to customer service teams. The deployment architecture embeds the chat widget into site pages and connects browser sessions to live agents through Salesforce chat infrastructure, with governance concentrated on routing rules, agent workflow configuration and operational ownership by customer service operations.
Citysprint Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Citysprint UK implemented Microsoft 365 for Collaboration. Public signals on the Citysprint website indicate Microsoft 365 assets are in use, confirming Microsoft 365 as an active collaboration platform within the company. The implementation emphasizes core Microsoft 365 Collaboration capabilities, delivering secure corporate email, real-time communication and conferencing, and cloud document sharing with co-authoring. Typical functional modules used in this configuration include Exchange Online email, Microsoft Teams messaging and meetings, SharePoint Online intranet and document management, and OneDrive file sync for individual users. Microsoft 365 is applied across business functions to enable collaboration for operations, customer service and corporate office teams, embedding productivity apps into daily workflows. The deployment aligns with standard identity and access management patterns for user and device control, and with mailbox and file permission controls to support operational security. Governance is handled through centralized administration and compliance controls available in Microsoft 365, covering policy enforcement, retention settings and user lifecycle management. The visible use of Microsoft 365 on the corporate site positions Microsoft 365 as part of Citysprint UK Microsoft 365 Collaboration infrastructure supporting enterprise productivity.
Citysprint Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2017 2017
Citysprint CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Customer Experience CRM 2013 2013
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2019 2019
Citysprint ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Citysprint TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Governance, Risk and Compliance TRM 2018 2018
Citysprint PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2020 2020
Citysprint IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2002 2002
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
Citysprint CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Citysprint

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Citysprint Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Citysprint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Citysprint digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Citysprint Technographics
Citysprint is a Transportation organization based in United Kingdom, with around 702 employees and annual revenues of $187.0 million.
Citysprint operates a diverse technology stack with applications such as Talos 360 ATS, Salesforce Chat (formerly Salesforce Live Agent) and Microsoft 365, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Citysprint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Talos 360, Salesforce and Microsoft.
Citysprint recently adopted applications including Microsoft Azure Monitor in 2021, Talos 360 ATS in 2020 and Pathwire Mailgun in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Citysprint’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Citysprint’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Citysprint technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.