Civic Disability Services Limited
101-103 Cawarra Rd,
Caringbah, 2229, NSW,
Australia
Caringbah, 2229, NSW,
Australia
61 1 3006 92484
Non Profit
Civic Disability Services Limited Technographics
Civic Disability Services Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Civic Disability Services Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Civic Disability Services Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Civic Disability Services Limited has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, Aurion Learning for Learning and Development in 2017, Illuminance AvantCare for Medical Practice Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Civic Disability Services Limited is running and its propensity to invest more and deepen its relationship with Microsoft , Aurion , Dayforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Civic Disability Services Limited revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Civic Disability Services Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Civic Disability Services Limited Tech Stack and Enterprise Applications
Civic Disability Services Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Civic Disability Services Limited implemented Microsoft Dynamics GP as an ERP Financial application to centralize core accounting and financial reporting for the not for profit organization. The deployment targeted the finance function while aligning with broader operational systems in the IT landscape, which included Riteq, Aurion, and Great Plains.
The Microsoft Dynamics GP implementation focused on standard ERP Financial capabilities, with configuration of core financial modules such as general ledger, accounts payable, accounts receivable, cash management, and fixed asset tracking. Payroll and HR workflows were aligned to existing Aurion processes, and chart of accounts standardization and approval workflows were established to support consistent month end close and financial control.
Operational coverage centered on the finance and accounts teams across Civic Disability Services Limited, with Dynamics GP positioned to interoperate with service management and rostering systems such as Riteq and with HR payroll processes in Aurion. Role based security, segregation of duties, and financial audit trails were applied at the application layer to meet nonprofit governance expectations.
Governance activities included formalizing financial workflows, instituting workflow approvals inside Microsoft Dynamics GP, and documenting integration points with the organization’s other business systems. The narrative reflects an ERP Financial implementation oriented on accounting consolidation, transactional control, and operational alignment with existing HR and service platforms.
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Civic Disability Services Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Aurion | Legacy | Aurion Learning | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, Civic Disability Services Limited implemented Aurion Learning as part of a broader HRIS and rostering program. The deployment placed Aurion Learning into the organization's Learning and Development function to manage structured training and compliance tracking within the HR operating model.
The program encompassed implementation of an HRIS, the Aurion Learning LMS, and a rostering system, with project scope that included conducting change impact assessments and defining transition process requirements. Delivery workstreams produced user guides and operational artifacts, and the project team designed and delivered end user training for HR administrators and operational staff.
Implementation activity focused on configuration of learning workflows, course registration and completion tracking consistent with Learning and Development systems, and alignment of training records with HR processes. Operational coverage targeted HR and workforce rostering processes across Civic Disability Services Limited's Australian operations, supporting administrators and managers responsible for staff training and compliance.
Governance and rollout emphasis centered on change management, process documentation and role based training assignments, with artifacts used to govern transition sequencing and operational readiness. Aurion Learning served as the LMS component underpinning these governance processes and operational workflows.
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2015 | 2015 |
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Civic Disability Services Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Illuminance Solutions | Legacy | Illuminance AvantCare | Medical Practice Management | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019, Civic Disability Services Limited deployed Illuminance AvantCare, a Medical Practice Management application built on Microsoft Dynamics 365 and Power Platform, to centralise client records and automate reporting. The deployment was explicitly aimed at streamlining NDIS service delivery across a mobile workforce and delivered large annual labour savings.
The implementation of Illuminance AvantCare emphasized client engagement, invoicing and mobile access for case workers. Functional configuration included central client record consolidation, case management workflows, automated reporting and invoice generation. Inferred modules used in practice included NDIS integration, rostering for mobile staff and invoicing automation consistent with Medical Practice Management capabilities.
Architecturally the solution combined Dynamics 365 for operational CRM and case workflows with Power Platform for low code automation and reporting, providing mobile-capable access for field-based case workers. Integrations focused on NDIS data exchange and internal finance workflows required for invoicing and claims processing, enabling end to end service delivery from client intake to billing.
Governance changes centered on standardising client record schema, enforcing consistent case workflow steps and centralising reporting ownership to reduce duplicate data entry. Rollout prioritized mobile workforce enablement and automated reporting handoffs between service delivery and finance teams. The program produced organisation level operational efficiencies and large annual labour savings as reported by Civic Disability Services Limited.
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Civic Disability Services Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Civic Disability Services Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Civic Disability Services Limited eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Civic Disability Services Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Civic Disability Services Limited ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Civic Disability Services Limited TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Civic Disability Services Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Civic Disability Services Limited
| First Name | Last Name | Title | Function | Department | Phone | |
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People and Experience Leader | Manager | HR | |
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People and Experience Partner | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Payroll Lead | Manager | Finance | |
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Apps Being Evaluated by Civic Disability Services Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Civic Disability Services Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Civic Disability Services Limited digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Civic Disability Services Limited Technographics
Civic Disability Services Limited is a Non Profit organization based in Australia,
with around 700 employees and annual revenues of $32.0 million.
Civic Disability Services Limited operates a diverse technology stack with applications such as
Microsoft Dynamics GP, Aurion Learning and Illuminance AvantCare,
covering areas like ERP Financial, Learning and Development and Medical Practice Management.
Civic Disability Services Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Aurion and Illuminance Solutions.
Civic Disability Services Limited recently adopted applications including
DocuSign eSignature in 2021, WooCommerce in 2021 and Intercom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Civic Disability Services Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Civic Disability Services Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Civic Disability Services Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.