CivilGEO
8383 Greenway Blvd, 6th Floor,
Middleton, 53562, WI,
United States
Middleton, 53562, WI,
United States
1 608-709-7101
Professional Services
CivilGEO Technographics
CivilGEO Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CivilGEO and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 CivilGEO employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CivilGEO has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, ZoomInfo Chorus for Marketing Analytics in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CivilGEO is running and its propensity to invest more and deepen its relationship with Freshworks , Microsoft , Zoominfo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CivilGEO revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CivilGEO intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CivilGEO Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, CivilGEO implemented Freshdesk Messaging (Formerly Freshchat) on its website as a Chatbots and Conversational AI capability to support customer-facing interactions. The deployment used the vendor's cloud hosted conversational platform to embed a web chat widget and live messaging channel directly into CivilGEO web properties, enabling real-time visitor engagement and threaded asynchronous conversations.
Freshdesk Messaging (Formerly Freshchat) was configured to provide core conversational modules typical for the Chatbots and Conversational AI category, including live agent chat, bot-driven automated replies, canned responses, a shared conversation inbox, and persistent chat transcripts. The implementation captured conversational context and visitor metadata to aid support and pre-sales handling, and the configuration emphasized lightweight administration and agent collaboration suitable for a 40 person professional services firm.
Operational coverage centered on CivilGEO's customer support and sales touchpoints on its United States website, with governance implemented through agent assignment rules, response templates, business hours controls, and structured conversational workflows to manage routing and escalation within existing support processes. The architecture reflects a centralized front-office messaging model, instrumenting Freshdesk Messaging for web engagement while maintaining a compact operational footprint appropriate for the company's scale.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, CivilGEO implemented Microsoft 365 to provide Collaboration capabilities across the organization. CivilGEO is using Microsoft 365 on their website and as the primary collaboration platform for its United States based professional services operations serving approximately 40 employees.
The deployment of Microsoft 365 included standard Collaboration functional modules such as Exchange Online for email, SharePoint Online for intranet and content hosting, Microsoft Teams for real time collaboration and meetings, and OneDrive for individual file storage. Implementation activities aligned with category best practices, including user account provisioning, mailbox and SharePoint site configuration, shared document library setup, and configuration of collaboration workflows for project coordination and document version control. Governance was organized around tenant administration and site governance to manage permissions and content lifecycle, reflecting an enterprise style configuration scaled to a small professional services firm using Microsoft 365 for both internal collaboration and website hosted features.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoominfo | Legacy | ZoomInfo Chorus | Marketing Analytics | CRM | n/a | 2021 | 2021 |
In 2021, CivilGEO implemented ZoomInfo Chorus as part of its Marketing Analytics footprint. The Professional Services firm based in the United States, operating with roughly 40 employees, has instrumented ZoomInfo Chorus on their website to capture conversational interactions and web engagement signals.
ZoomInfo Chorus is configured to deliver conversation intelligence and analytics capabilities aligned with Marketing Analytics workflows, including web-based capture, transcription, tagging, and analytics dashboards that surface conversation-level themes and engagement metrics. The implementation focuses on on-site instrumentation of customer interactions and virtual meeting capture to enable marketing and sales enablement through searchable conversation data and thematic reporting.
No system integrator or upstream integrations are specified in source documentation, so explicit integrations are not documented. Operational coverage centers on marketing and revenue functions for conversational analytics, with governance implications such as access controls and data retention policies required to support compliance and reporting, and the rollout is concentrated at the website level rather than as a broad enterprise application.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CivilGEO
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CivilGEO Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CivilGEO IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CivilGEO digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CivilGEO Technographics
CivilGEO is a Professional Services organization based in United States,
with around 40 employees and annual revenues of $5.0 million.
CivilGEO operates a diverse technology stack with applications such as
Freshdesk Messaging (Formerly Freshchat), Microsoft 365 and ZoomInfo Chorus,
covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
CivilGEO has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Freshworks, Microsoft and Zoominfo.
CivilGEO recently adopted applications including
Elastic Email API in 2022, ZoomInfo Chorus in 2021 and Intuit Mailchimp Mandrill in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CivilGEO’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CivilGEO’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CivilGEO technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.