Clal Insurance Company
36 Raoul Wallenberg Street, Kiryat Atidim,
Tel Aviv, 6971930,
Israel
Tel Aviv, 6971930,
Israel
972 3-942-0440
Insurance
Clal Insurance Company Technographics
Clal Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clal Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3610 Clal Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clal Insurance Company has purchased the following applications: Sapiens CoreSuite Claims for Insurance Claims Management in 2013, Twik for Web Content Management in 2020, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clal Insurance Company is running and its propensity to invest more and deepen its relationship with Sapiens International , In-House Applications , Twik Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clal Insurance Company revenues, which have grown to $5.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clal Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clal Insurance Company Tech Stack and Enterprise Applications
Clal Insurance Company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens CoreSuite Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Clal Insurance Company implemented Sapiens CoreSuite Claims for Insurance Claims Management. The deployment was managed as a coordinated program with Sapiens acting as the solution provider and targeted centralization of claims processing and operational workflows across the insurer.
Sapiens CoreSuite Claims was configured to address core claims intake and adjudication, workflow orchestration, case management and reserve and payment processing capabilities consistent with Insurance Claims Management platforms. Configuration work emphasized business rules, claims workflow automation, and alignment with a parallel initiative to implement a new financial system for Clal customers.
Project governance and delivery were driven by a PMO model established during 2013 through 2016, with a named project manager leading the effort and overseeing multiple project managers. Implementation required active collaboration with different internal departments and coordination with Sapiens teams, and included rollout of a PMO Management system to standardize project controls.
Operational responsibilities included directing procurement processes and coordinating materials and resource allocations to support the deployment, with implementation activities spanning IT, claims operations and finance related functions. The narrative preserves the explicit program structure and governance signals tied to the Sapiens CoreSuite Claims implementation.
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Insurance ERP | ERP Services and Operations |
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2014 | 2017 |
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Clal Insurance Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twik Technologies | Legacy | Twik | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Clal Insurance deployed Twik on its public website. Twik serves as a Web Content Management solution to manage content delivery and on site experience orchestration across the companys customer facing web properties.
The implementation concentrated on configuring Twik for page level personalization, content targeting and rule based content adjustments, aligning capabilities with Clal Insurance digital marketing and web content teams. Operational coverage is limited to the corporate website and related customer engagement workflows, with governance organized through centralized content owners, editorial workflows and approval gates.
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Clal Insurance Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Clal Insurance implemented Hotjar on its public website as part of its Customer Experience tooling. Clal Insurance is a 4,200 employee insurer based in Israel, and the Hotjar deployment focused on capturing onsite behavioral data and qualitative feedback to inform digital experience decisions.
The Hotjar implementation used standard Customer Experience capabilities such as heatmaps, session recordings, conversion funnels, and on-site feedback polls to surface user interaction patterns. Instrumentation was scoped to the corporate website and designed for cross-functional consumption by marketing, UX, product, and customer service teams, with governance oriented around site-level analytics and operational workflows for digital experience management.
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Clal Insurance Company EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Clal Insurance Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Clal Insurance Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2022 | 2022 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Clal Insurance Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Actuary | CXO | Risk | |
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Actuarial R&D and ML Department Lead | Non Manager | Risk | |
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Director of the Claims Department | Director | Risk | |
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General Insurance Systems Implementation Department Manager | Manager | IT | |
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Apps Being Evaluated by Clal Insurance Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clal Insurance Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clal Insurance Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Clal Insurance Company Technographics
Clal Insurance Company is a Insurance organization based in Israel,
with around 3610 employees and annual revenues of $5.00 billion.
Clal Insurance Company operates a diverse technology stack with applications such as
Sapiens CoreSuite Claims, Twik and Hotjar,
covering areas like Insurance Claims Management, Web Content Management and Customer Experience.
Clal Insurance Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sapiens International, Twik Technologies and Contentsquare.
Clal Insurance Company recently adopted applications including
Arista Guardian for Network Identity (AGNI) in 2024, MazeBolt Radar in 2022 and Twik in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clal Insurance Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Clal Insurance Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clal Insurance Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.