List of Sapiens CoreSuite Claims Customers
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Israel
Since 2010, our global team of researchers has been studying Sapiens CoreSuite Claims customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Sapiens CoreSuite Claims for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Sapiens CoreSuite Claims for Insurance Claims Management include: Clal Insurance Company, a Israel based Insurance organisation with 3610 employees and revenues of $5.00 billion, Saskatchewan Workers' Compensation Board, a Canada based Insurance organisation with 520 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Sapiens CoreSuite Claims, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Sapiens CoreSuite Claims customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clal Insurance Company | Insurance | 3610 | $5.0B | Israel | Sapiens International | Sapiens CoreSuite Claims | Insurance Claims Management | 2013 | n/a |
In 2013 Clal Insurance Company implemented Sapiens CoreSuite Claims for Insurance Claims Management. The deployment was managed as a coordinated program with Sapiens acting as the solution provider and targeted centralization of claims processing and operational workflows across the insurer.
Sapiens CoreSuite Claims was configured to address core claims intake and adjudication, workflow orchestration, case management and reserve and payment processing capabilities consistent with Insurance Claims Management platforms. Configuration work emphasized business rules, claims workflow automation, and alignment with a parallel initiative to implement a new financial system for Clal customers.
Project governance and delivery were driven by a PMO model established during 2013 through 2016, with a named project manager leading the effort and overseeing multiple project managers. Implementation required active collaboration with different internal departments and coordination with Sapiens teams, and included rollout of a PMO Management system to standardize project controls.
Operational responsibilities included directing procurement processes and coordinating materials and resource allocations to support the deployment, with implementation activities spanning IT, claims operations and finance related functions. The narrative preserves the explicit program structure and governance signals tied to the Sapiens CoreSuite Claims implementation.
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Saskatchewan Workers' Compensation Board | Insurance | 520 | $500M | Canada | Sapiens International | Sapiens CoreSuite Claims | Insurance Claims Management | 2023 | n/a |
In 2023, the Saskatchewan Workers' Compensation Board selected Sapiens CoreSuite Claims as part of a broader adoption that includes Sapiens CoreSuite for Workers Compensation, DigitalSuite, and Intelligence. The selection will be delivered through Sapiens cloud services and is organized as a phased implementation over three years, beginning with employer accounts for policy and billing in phase one and proceeding to claims and case management in phase two, addressing the WCB’s provincially scoped service delivery across Saskatchewan.
Sapiens CoreSuite Claims is being positioned to provide Insurance Claims Management capabilities including claims and case management, configurable out-of-the-box workflows, and automated work management. DigitalSuite is intended to deliver a unified omni-channel customer experience and Sapiens Intelligence to produce integrated analytics and actionable insights, leveraging the vendor’s pre-integrated low-code capabilities across core, data and digital domains. The vendor highlighted an open architecture designed for easier deployment and ongoing maintenance to support configuration and orchestration of standard workers’ compensation processes.
Operational coverage for the rollout centers on employer accounts, policy and billing operations and the claims organization, with downstream impact on customer service and case handling functions. Hosting will be provided via Sapiens’ cloud services to create a managed, secure environment for the platform, and the phased sequencing is intended to align module activation with business readiness and governance checkpoints. The announcement did not name external system integrations.
Program governance will follow a phased delivery model with ongoing vendor support and incorporation of industry best practices to reshape workflows and work management across impacted business functions. Public statements about the program explicitly cite improved efficiency, increased automation, enhanced effectiveness of core service delivery, and support for long-term financial health through better use of data and decision making as expected outcomes.
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Buyer Intent: Companies Evaluating Sapiens CoreSuite Claims
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