Claremont Graduate University Technographics
Claremont Graduate University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Claremont Graduate University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3360 Claremont Graduate University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Claremont Graduate University has purchased the following applications: Workday Financial Management for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Momentive Usabilla for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Claremont Graduate University is running and its propensity to invest more and deepen its relationship with Workday , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Claremont Graduate University revenues, which have grown to $830.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Claremont Graduate University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Claremont Graduate University Tech Stack and Enterprise Applications
Claremont Graduate University ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Jenzabar One Finance | Workday Financial Management | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015, Claremont Graduate University implemented Workday Financial Management, replacing Jenzabar One Finance as the institutional finance platform. The Workday Financial Management deployment is managed through the institution’s centralized Workday tenant as part of the Claremont Colleges Financial Systems Project, positioning the university within a multi‑institution operational footprint for finance systems.
The implementation emphasized ERP Financial capabilities across procurement and expenses workflows. Workday procurement was launched on April 17 and provides formalized request, approval, and purchase business processes, supplier quote requests, supplier contract and purchase order tracking, and improved real-time spending and budget visibility. Work on the Expenses module is explicitly in progress with a stated goal to go live in 2018, the implementation team completed an initial prototype in mid-June, and testing was conducted throughout July according to the project schedule.
Phase IIb of the project entered design on October 10, 2016, to add the procurement module to the existing Workday Financials implementation with a go live scheduled for February 2017. The program applied Workday platform updates, including the Workday 30 release that introduced minor visual changes while prompting configuration and testing of reporting and security enhancements by the Workday Management Group and the project core design team.
Governance and operational support are centralized under a Workday Management Group and a core design team, with Workday ambassadors drawn from each college and TCCS to drive adoption and user advocacy. Technical support channels and role-based help are documented, technical help is routed to Pomona College servicedesk@Pomona.edu for Pomona and WorkdayHelp@claremont.edu for other institutions, and business office contacts handle transaction assistance. Claremont Graduate University Workday Financial Management ERP Financial supports procurement, expenses, reporting, and security functions for institutional finance operations across the Claremont Colleges consortium.
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Claremont Graduate University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Claremont Graduate University implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The university documents use of Google Workspace on its public website, indicating adoption of Google Workspace as the primary cloud productivity and collaboration layer for institutional communication and content creation. Core modules aligned with the Collaboration category are present, including Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar, Google Meet, and the Google Admin console, providing email, document coauthoring, cloud storage, scheduling, and video conferencing capabilities. These functional components support both synchronous and asynchronous collaboration workflows across institutional roles.
Administration and governance are centered on Google Workspace administration capabilities, enabling centralized account provisioning, group management, access controls, and policy enforcement consistent with standard Google Workspace operations. Operational coverage reflects academic and administrative business functions, including faculty collaboration, student and staff communications, and office productivity processes. The deployment emphasizes cloud native collaboration tooling, and the implementation narrative positions Google Workspace (Formerly Google G-Suite) as the campus collaboration platform referenced on the university website.
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Collaboration | Collaboration |
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2015 | 2015 |
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Claremont Graduate University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Momentive (formerly SurveyMonkey) | Legacy | Momentive Usabilla | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Claremont Graduate University deployed Momentive Usabilla on its public website. Momentive Usabilla is used as a Customer Experience application to capture in-page user feedback and targeted micro-surveys across the cgu.edu domain, supporting digital engagement and site usability monitoring.
Configuration centers on in-page feedback widgets and targeted survey flows, using visual feedback capture and short-form surveys to record qualitative user comments and contextual metadata. The implementation leverages segmentation and trigger logic to prompt feedback on specific pages and user journeys, and exports feedback records for analysis and operational triage. Momentive Usabilla provides the front-end feedback collection capabilities aligned to Customer Experience workflows.
Technically the solution is embedded in the website via a client-side implementation of the Momentive Usabilla script, enabling asynchronous feedback capture without requiring site downtime. Operational governance routes incoming feedback to the web team and relevant service owners for triage and follow up, with the central digital team maintaining configuration and trigger logic. The Claremont Graduate University Momentive Usabilla Customer Experience deployment focuses on continuous feedback capture from prospective and current site users.
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Claremont Graduate University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Claremont Graduate University CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Claremont Graduate University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Claremont Graduate University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||