List of Momentive Usabilla Customers
Momentive Global Inc.
One Curiosity Way,
San Mateo, 94403, CA,
United States
San Mateo, 94403, CA,
United States
1 650-587-7700
Professional Services
1600
$444M
Since 2010, our global team of researchers has been studying Momentive Usabilla customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Momentive Usabilla for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Momentive Usabilla for Customer Experience include: Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.41 billion, AmerisourceBergen, a United States based Life Sciences organisation with 46005 employees and revenues of $200.00 billion, BMW, a Germany based Automotive organisation with 157457 employees and revenues of $165.84 billion, Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion and many others.
Contact us if you need a completed and verified list of companies using Momentive Usabilla, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Momentive Usabilla customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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17hats | Professional Services | 25 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2024 | n/a |
In 2024, 17hats implemented Momentive Usabilla on its public website as a Customer Experience tool to capture on-site customer feedback and usability signals. Momentive Usabilla is used to instrument feedback collection directly on customer-facing pages and to centralize qualitative input for business functions that manage client onboarding and service workflows.
Configuration focused on web-embedded feedback widgets and targeted microsurvey campaigns, leveraging visual feedback collection and built-in reporting capabilities typical of Customer Experience applications. The implementation included form and widget configuration, survey targeting by page and user journey, and dashboarding to surface recurring issues and feature requests to internal teams.
Operational coverage is concentrated on the 17hats website and customer touchpoints, with feedback routed into internal triage processes for customer support and product management. Governance emphasizes regular review cycles and workflow triage so customer feedback collected through Momentive Usabilla is prioritized and assigned to responsible teams.
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3 Sweden | Communications | 1100 | $832M | Sweden | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2018 | n/a |
In 2018, 3 Sweden deployed Momentive Usabilla as a Customer Experience application on its public website to capture user feedback for digital and customer service functions. The Momentive Usabilla implementation is focused on in-page feedback collection tied to live customer journeys on tre.se.
Deployment relied on client-side feedback widgets embedded across web pages to collect visual feedback, microsurveys, and session ratings, with responses routed into the Momentive Usabilla cloud dashboard for tagging and analysis. Configuration work included targeted sampling rules and event-triggered surveys scoped to specific pages and device types, enabling segmentation by journey stage and page context.
Operational coverage centered on the corporate website and supported product, digital experience, and customer service teams who consume feedback through the Momentive Usabilla dashboard. Governance emphasized survey configuration controls and role-based access for designated CX users, and processes were established to route collected feedback into internal review cycles for UX and service prioritization.
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321GoProject | Professional Services | 10 | $2M | Malaysia | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
In 2023, 321GoProject deployed Momentive Usabilla on its website to support Customer Experience initiatives. The implementation is focused on web-based feedback capture and user experience measurement for the Malaysia based professional services firm, using Momentive Usabilla as the primary Customer Experience application on public web pages and client-facing flows. The deployment reflects a small team footprint and a narrow operational scope limited to the corporate website.
Momentive Usabilla was configured to deliver in-page feedback widgets and short targeted surveys, leveraging standard Customer Experience capabilities such as visual feedback capture, micro-surveys, and audience targeting to collect qualitative input. Configuration emphasizes lightweight governance and iterative rollout, with operational ownership concentrated in marketing and client experience functions, and workflows for routing feedback to internal teams for follow up. The implementation is scoped to on-site instrumentation and feedback collection, with no named third-party integrations or system integrators specified.
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365 Ai Tech | Communications | 25 | $2M | India | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2024 | n/a |
In 2024, 365 Ai Tech implemented Momentive Usabilla as its Customer Experience application on its website. The deployment is scoped to the company public web properties, embedding Momentive Usabilla feedback widgets and targeted in page surveys to capture usability signals and qualitative user comments.
Configuration focused on Momentive Usabilla feedback collection and survey capabilities, including visual feedback capture, targeted sampling rules, and event triggered prompts to collect both quantitative and qualitative inputs. Administrative workflows were configured for feedback tagging, prioritization, and routing, enabling product, UX, and marketing teams to triage submissions and attach contextual session information for investigations.
Operational coverage is limited to the website and impacts customer experience, product management, user experience, and support functions. Governance includes staged page level rollouts with targeting criteria, moderation and acceptance rules for live prompts, and a feedback review cadence to maintain data quality. The implementation uses browser based capture and lightweight embedding appropriate for an organization with 25 employees, and no external integrations were declared in the source information.
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410 Medical | Life Sciences | 14 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
In 2023, 410 Medical deployed Momentive Usabilla on its public website to capture in-page user feedback and instrument site experience. Momentive Usabilla is being used as the Customer Experience platform to run targeted microsurveys and visual feedback collection across visitor sessions, positioning 410 Medical Momentive Usabilla Customer Experience to inform marketing and customer support workflows.
The implementation uses a lightweight client-side widget embedded in the company website, configured with event triggers, targeted survey flows, and visual annotation to record usability signals. Functional capabilities implemented include on-page feedback capture, microsurvey sequencing, and consolidated feedback dashboards for review, supporting marketing, product, and customer support business functions. Governance emphasizes standardized survey templates and a tagging taxonomy to route feedback to internal owners, and the operational scope is limited to the public web estate for direct customer and prospect interactions.
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Media | 10 | $1M | United Kingdom | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
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Construction and Real Estate | 25 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2021 | n/a |
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Media | 10 | $1M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
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Insurance | 4155 | $1.1B | Netherlands | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2015 | n/a |
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Banking and Financial Services | 22267 | $10.4B | Netherlands | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2017 | n/a |
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Showing 1 to 10 of 1435 entries
Buyer Intent: Companies Evaluating Momentive Usabilla
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Momentive Usabilla. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Momentive Usabilla for Customer Experience include:
- Hardwarewartung 24, a Germany based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Momentive Usabilla Coverage
Momentive Usabilla is a Customer Experience solution from Momentive (formerly SurveyMonkey).
Companies worldwide use Momentive Usabilla, from small firms to large enterprises across 21+ industries.
Organizations such as Samsung Electronics South Korea, AmerisourceBergen, BMW and Home Depot are recorded users of
Momentive Usabilla for Customer Experience.
Companies using Momentive Usabilla are most concentrated in Manufacturing, Life Sciences and Automotive, with adoption spanning over 21 industries.
Companies using Momentive Usabilla are most concentrated in South Korea, United States and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Momentive Usabilla across Americas, EMEA, and APAC.
Companies using Momentive Usabilla range from small businesses with 0-100 employees - 51.08%, to mid-sized firms with 101-1,000 employees - 22.37%, large organizations with 1,001-10,000 employees - 18.19%, and global enterprises with 10,000+ employees - 8.36%.
Customers of Momentive Usabilla include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Momentive Usabilla customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.