List of Momentive Usabilla Customers
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Since 2010, our global team of researchers has been studying Momentive Usabilla customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Momentive Usabilla for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Momentive Usabilla for Customer Experience include: Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.82 billion, Samsung Electronics South Korea, a South Korea based Manufacturing organisation with 262647 employees and revenues of $206.41 billion, AmerisourceBergen, a United States based Life Sciences organisation with 46005 employees and revenues of $200.00 billion, BMW, a Germany based Automotive organisation with 157457 employees and revenues of $165.84 billion, Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion and many others.
Contact us if you need a completed and verified list of companies using Momentive Usabilla, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Momentive Usabilla customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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17hats | Professional Services | 25 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2024 | n/a | In 2024, 17hats implemented Momentive Usabilla on its public website as a Customer Experience tool to capture on-site customer feedback and usability signals. Momentive Usabilla is used to instrument feedback collection directly on customer-facing pages and to centralize qualitative input for business functions that manage client onboarding and service workflows. Configuration focused on web-embedded feedback widgets and targeted microsurvey campaigns, leveraging visual feedback collection and built-in reporting capabilities typical of Customer Experience applications. The implementation included form and widget configuration, survey targeting by page and user journey, and dashboarding to surface recurring issues and feature requests to internal teams. Operational coverage is concentrated on the 17hats website and customer touchpoints, with feedback routed into internal triage processes for customer support and product management. Governance emphasizes regular review cycles and workflow triage so customer feedback collected through Momentive Usabilla is prioritized and assigned to responsible teams. | |
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3 Sweden | Communications | 1100 | $832M | Sweden | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2018 | n/a | In 2018, 3 Sweden deployed Momentive Usabilla as a Customer Experience application on its public website to capture user feedback for digital and customer service functions. The Momentive Usabilla implementation is focused on in-page feedback collection tied to live customer journeys on tre.se. Deployment relied on client-side feedback widgets embedded across web pages to collect visual feedback, microsurveys, and session ratings, with responses routed into the Momentive Usabilla cloud dashboard for tagging and analysis. Configuration work included targeted sampling rules and event-triggered surveys scoped to specific pages and device types, enabling segmentation by journey stage and page context. Operational coverage centered on the corporate website and supported product, digital experience, and customer service teams who consume feedback through the Momentive Usabilla dashboard. Governance emphasized survey configuration controls and role-based access for designated CX users, and processes were established to route collected feedback into internal review cycles for UX and service prioritization. | |
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321GoProject | Professional Services | 10 | $2M | Malaysia | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a | In 2023, 321GoProject deployed Momentive Usabilla on its website to support Customer Experience initiatives. The implementation is focused on web-based feedback capture and user experience measurement for the Malaysia based professional services firm, using Momentive Usabilla as the primary Customer Experience application on public web pages and client-facing flows. The deployment reflects a small team footprint and a narrow operational scope limited to the corporate website. Momentive Usabilla was configured to deliver in-page feedback widgets and short targeted surveys, leveraging standard Customer Experience capabilities such as visual feedback capture, micro-surveys, and audience targeting to collect qualitative input. Configuration emphasizes lightweight governance and iterative rollout, with operational ownership concentrated in marketing and client experience functions, and workflows for routing feedback to internal teams for follow up. The implementation is scoped to on-site instrumentation and feedback collection, with no named third-party integrations or system integrators specified. | |
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Communications | 25 | $2M | India | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2024 | n/a |
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Life Sciences | 14 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
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Media | 10 | $1M | United Kingdom | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
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Construction and Real Estate | 25 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2021 | n/a |
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Media | 10 | $1M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2023 | n/a |
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Insurance | 4155 | $1.1B | Netherlands | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2015 | n/a |
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Banking and Financial Services | 22267 | $10.4B | Netherlands | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2017 | n/a |
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Buyer Intent: Companies Evaluating Momentive Usabilla
- Hardwarewartung 24, a Germany based Professional Services organization with 200 Employees
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