Texarkana, 75503, TX,
United States
Classic Auto Park Technographics
Classic Auto Park Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Classic Auto Park and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Classic Auto Park employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Classic Auto Park has purchased the following applications: CDK IntelliDealer Financial Management for Automotive ERP in 2014, ActivEngage for Chatbots and Conversational AI in 2016, CDK Global CRM for Automotive Dealership CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Classic Auto Park is running and its propensity to invest more and deepen its relationship with CDK Global , Cox Automotive , ActivEngage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Classic Auto Park revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Classic Auto Park intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Classic Auto Park Tech Stack and Enterprise Applications
Classic Auto Park ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK IntelliDealer Financial Management | Automotive ERP | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Classic Auto Park implemented CDK IntelliDealer Financial Management as its core Automotive ERP, deploying CDK Global technology to centralize dealership financial operations. The deployment established CDK IntelliDealer Financial Management as the primary accounting and finance engine for the dealership.
The implementation covered transactional modules for billing across retail, wholesale, and dealer trades, inventory invoice entry, and management of flooring and customer payoff processes. It also included warranty and aftersales product submission workflows and functionality to submit and manage sales incentives, reflecting a broad set of dealership finance and F&I capabilities.
Operationally the system was adopted across core business functions including accounting, parts, service, and sales, where daily financial control was emphasized. The environment exchanged daily Smart cash reports through Ally Financial, indicating an explicit integration for cash reconciliation and lender reporting with Ally Financial.
Process governance focused on standardizing submission workflows for warranty and aftersales claims, formalizing sales incentive submission and approval, and instituting a daily cash reporting cadence tied to Ally Financial feeds. Configuration emphasized transaction-level controls for inventory invoicing and payoff calculations within CDK IntelliDealer Financial Management to support routine accounting and reconciliation activities.
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Dealership Management | ERP Services and Operations |
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2019 | 2019 |
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Classic Auto Park AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActivEngage | Legacy | ActivEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Classic Auto Park implemented ActivEngage as a Chatbots and Conversational AI solution and deployed ActivEngage on its public website. The implementation is oriented to customer facing web engagement, providing an always-on conversational entry point for showroom inquiries, basic service questions, and lead capture workflows, and it aligns the ActivEngage application with sales and service business functions.
The deployment centers on an embedded web chat interface, configured conversational scripts and FAQ automation, and routing logic to escalate sessions to staff when required. Administration is handled through console controls for message templates and script updates, and operational governance emphasizes script management and staff training for chat handoffs and response handling. The narrative reflects Classic Auto Park ActivEngage usage in the Chatbots and Conversational AI category as a website-based customer engagement layer.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Classic Auto Park CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Global CRM | Automotive Dealership CRM | CRM | n/a | 2016 | 2016 |
In 2016, Classic Auto Park implemented CDK Global CRM as an Automotive Dealership CRM. The deployment is surfaced on the Classic Auto Park website for direct lead capture and customer-facing contact flows, indicating the CRM instance is used to ingest online leads and route inquiries into dealership processes.
CDK Global CRM at Classic Auto Park is configured for core dealership CRM workflows, including lead management, contact and customer record consolidation, sales pipeline tracking, appointment and service scheduling, and customer communications. The CDK Global CRM deployment supports automated lead assignment and follow-up workflows typical of Automotive Dealership CRM systems, and it centralizes customer interactions for sales, service, and marketing functions.
Operational coverage spans dealership business functions such as sales, service, parts, and front-office customer intake, with governance focused on a single CRM record of truth and role based access controls to separate sales and service responsibilities. Integration points explicitly include the public website for form capture and customer engagement, while internal process changes emphasize centralized lead routing and CRM driven appointment coordination across dealership staff.
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Customer Experience | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Classic Auto Park ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Classic Auto Park TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Classic Auto Park IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Classic Auto Park
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Classic Auto Park Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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