AI Buyer Insights:

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

Classic Leisure
Location
Se 403 L 4 1 Lake Orr Dr,
Varsity Lakes, 4227, QLD,
Australia
Website
https://www.classicholidays.com.au/
Phone
61 1300 224 914
Artw industry
Professional Services
Employee
Revenue

Classic Leisure Technographics

Classic Leisure Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Classic Leisure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Classic Leisure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Classic Leisure has purchased the following applications: CallN Workforce Optimization for Workforce Management in 2019, LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Classic Leisure is running and its propensity to invest more and deepen its relationship with CallN , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Classic Leisure revenues, which have grown to $5.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Classic Leisure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Classic Leisure Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallN Legacy CallN Workforce Optimization Workforce Management HCM n/a 2019 2019
In 2019 Classic Leisure deployed CallN Workforce Optimization in its Queensland contact centre to run scoresheets, speech analytics and QA workflows. CallN Workforce Optimization was implemented as a Workforce Management solution to instrument contact centre QA and performance monitoring for customer service and sales operations in Australia. The deployment emphasized scoresheet automation and speech analytics modules to standardize evaluations and surface coaching opportunities for frontline agents. Operationally the implementation supported targeted coaching workflows and QA-driven coaching cycles, aligning supervisors and agents on evaluation criteria and remediation steps. Classic Leisure used the scoresheets and analytics capabilities within CallN Workforce Optimization to increase cross-sell and upsell performance, yielding month-on-month sales improvements and productivity gains as described in the case study. Governance centered on scorecard driven QA processes and workflow orchestration to operationalize coaching and measurement across the Queensland contact centre.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Tag Management CRM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2013 2013
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Classic Leisure
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Classic Leisure Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Classic Leisure Technographics

Classic Leisure is a Professional Services organization based in Australia, with around 4 employees and annual revenues of $5.3 million.

Classic Leisure operates a diverse technology stack with applications such as CallN Workforce Optimization, LiveChat and Microsoft 365, covering areas like Workforce Management, Chatbots and Conversational AI and Collaboration.

Classic Leisure has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CallN, LiveChat, Inc. and Microsoft.

Classic Leisure recently adopted applications including Microsoft Clarity in 2021, Microsoft 365 in 2020 and Kontent.ai in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Classic Leisure’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Classic Leisure’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Classic Leisure technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.