Jonesboro, 30236, GA,
United States
Clayton County Technographics
Clayton County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clayton County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2386 Clayton County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clayton County has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2012, Tyler Enterprise Permitting & Licensing for Permitting and Licensing in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clayton County is running and its propensity to invest more and deepen its relationship with UKG , Tyler Technologies , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clayton County revenues, which have grown to $595.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clayton County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clayton County Tech Stack and Enterprise Applications
Clayton County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2012 | 2012 |
In 2012, Clayton County implemented UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) to centralize timekeeping across county government operations. The deployment established a county-wide Time and Attendance platform to record employee work time and standardize timecard processing for public service departments.
The implementation configured core Time and Attendance capabilities, including employee punches, exception management, timecard editing, scheduling, and absence tracking, with policy enforcement via time rule engines and shift classifications. UKG Workforce Central Timekeeper was provisioned with role based access controls and supervisory approval workflows to support payroll and human resources operational processes.
Operational governance was organized within Clayton County payroll and HR administration to align approval workflows, audit trails, and time policy enforcement across departments. The UKG Workforce Central Timekeeper implementation provided a single source of time data for county payroll, labor accounting, and departmental time stewardship.
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Workforce Management | HCM |
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2012 | 2012 |
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Clayton County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Enterprise Permitting & Licensing | Permitting and Licensing | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Clayton County implemented Tyler Enterprise Permitting & Licensing, also known as EnerGov, to automate business licensing, renewals, fee calculations, and enforcement workflows for county development and licensing teams. The deployment targeted Permitting and Licensing operations across Clayton County government in Georgia and established a centralized application for licensing lifecycle management and compliance tracking.
Configuration work focused on reconfiguring license categories and embedding automated fee logic, including late-fee and interest calculations and a fee calculation engine to standardize billing. Tyler Enterprise Permitting & Licensing was used to centralize renewals processing, streamline online renewals workflows, and operationalize enforcement case tracking and reporting capabilities.
Operational coverage remained concentrated on county development and licensing functional areas, with the online renewals channel handling significant transactional volume, processing approximately 4,400 renewals in 2022. The implementation emphasized application-led process control for licensing staff, enabling consistent enforcement workflows and consolidated reporting for regulatory oversight.
Governance changes included license category reclassification and process automation to reduce manual fee computation and renewal handling, with enforcement and reporting capability improvements cited as a key outcome. The project narrative centers on using Tyler Enterprise Permitting & Licensing to standardize permitting and licensing procedures, automate recurring calculations, and improve enforcement visibility within county government operations.
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Clayton County Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Clayton County deployed Zoom as its Audio Video and Web Conferencing solution. Zoom is embedded on the Clayton County website to provide public access to meetings and to support virtual participation in county governance. The implementation reflects use of Zoom meeting and webinar capabilities for public-facing sessions and internal video collaboration.
The deployment supports meeting scheduling, video conferencing, screen sharing, and participant join flows via web links, aligning the Zoom application with county administrative and public services functions. Operational scope spans county departments and public engagement channels, with configuration focused on web-embedded access and standard conferencing controls. Governance emphasis centers on publishing meeting access through official web pages and consolidating audiovisual access for public meetings and staff communications.
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Collaboration | Collaboration |
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2019 | 2019 |
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Clayton County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Clayton County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Clayton County
Apps Being Evaluated by Clayton County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-07 | Clayton County | Evaluated | Stamps.com | Endicia | Shipping Management | eCommerce |