Jonesboro, 30236, GA,
United States
Clayton County Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clayton County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2386 Clayton County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clayton County has purchased the following applications: UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) for Time and Attendance in 2012, Tyler Enterprise Permitting & Licensing for Permitting and Licensing in 2017, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clayton County is running and its propensity to invest more and deepen its relationship with UKG , Tyler Technologies , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clayton County revenues, which have grown to $595.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clayton County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Timekeeper (ex Kronos Workforce Timekeeper) | Time and Attendance | HCM | n/a | 2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Enterprise Permitting & Licensing | Permitting and Licensing | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Clayton County implemented Tyler Enterprise Permitting & Licensing, also known as EnerGov, to automate business licensing, renewals, fee calculations, and enforcement workflows for county development and licensing teams. The deployment targeted Permitting and Licensing operations across Clayton County government in Georgia and established a centralized application for licensing lifecycle management and compliance tracking.
Configuration work focused on reconfiguring license categories and embedding automated fee logic, including late-fee and interest calculations and a fee calculation engine to standardize billing. Tyler Enterprise Permitting & Licensing was used to centralize renewals processing, streamline online renewals workflows, and operationalize enforcement case tracking and reporting capabilities.
Operational coverage remained concentrated on county development and licensing functional areas, with the online renewals channel handling significant transactional volume, processing approximately 4,400 renewals in 2022. The implementation emphasized application-led process control for licensing staff, enabling consistent enforcement workflows and consolidated reporting for regulatory oversight.
Governance changes included license category reclassification and process automation to reduce manual fee computation and renewal handling, with enforcement and reporting capability improvements cited as a key outcome. The project narrative centers on using Tyler Enterprise Permitting & Licensing to standardize permitting and licensing procedures, automate recurring calculations, and improve enforcement visibility within county government operations.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Citizen Engagement | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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