Clermont, 34711, FL,
United States
Clermont Radiology Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clermont Radiology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Clermont Radiology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clermont Radiology has purchased the following applications: MedChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Intuit Mailchimp for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clermont Radiology is running and its propensity to invest more and deepen its relationship with MedChat , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clermont Radiology revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clermont Radiology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MedChat | Legacy | MedChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Clermont Radiology implemented MedChat on its website as the primary patient-facing conversational channel. The deployment targeted online patient intake and front-desk inquiry handling for the outpatient radiology practice, using an embedded web widget to capture initial patient contact and route messages to staff. This scope reflects a focused, site-level rollout tailored to a 50-employee clinic rather than an enterprise-wide program.
MedChat was configured as a Chatbots and Conversational AI solution with scripted conversational flows for common patient questions, appointment requests, and contact information capture. Configuration emphasized templated response flows, conditional prompts to collect required intake fields, and automated handoff triggers for human follow up when conversational context required it. The implementation used the MedChat admin controls to tune message flows and maintain the conversational content library.
Operational governance centered on front-desk workflows and content management, with procedures for staff to monitor the web channel, accept escalations from the bot, and complete scheduling tasks triggered by conversations. Rollout was limited to the website channel, with iterative adjustments to conversational scripts based on live interaction patterns. The architecture prioritized a lightweight conversational UI and intake automation to integrate automated patient interactions with existing phone and email follow-up processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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