Lancefield, 3435, VIC,
Australia
Cleveland Operations Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Cleveland Operations and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Cleveland Operations employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cleveland Operations has purchased the following applications: Netbookings for Reservation and Booking Management in 2022, Microsoft 365 for Collaboration in 2018, Intuit Mailchimp for Marketing Automation in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cleveland Operations is running and its propensity to invest more and deepen its relationship with Netbookings , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cleveland Operations revenues, which have grown to $2.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cleveland Operations intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Netbookings | Legacy | Netbookings | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Cleveland Operations implemented Netbookings on its public website to handle online reservations. Cleveland Operations uses Netbookings as its Reservation and Booking Management application to centralize customer bookings and display real time availability for winery tastings and events.
The deployment centers on a web embedded booking interface and calendar driven availability controls, reflecting core Reservation and Booking Management capabilities. Configuration focused on reservation capture forms, automated confirmation workflows and schedule blocking to align tasting sessions and event slots with onsite capacity. Netbookings also stores guest contact records and manages booking state transitions through creation, modification and cancellation workflows.
Operational coverage is concentrated on front of house, reservations and events coordination, with the hospitality team owning day to day management of the Netbookings console. Embedding Netbookings on the website indicates integration at the storefront booking layer and booking confirmation flows, while governance emphasizes booking window rules, staff access rights and reservation policy controls to standardize workflows.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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