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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

ClickDimensions
Location
5901 Peachtree Dunwoody Road, Suite C370,
Atlanta, 30328, GA,
United States
Website
https://www.clickdimensions.com/
Phone
1 888-214-4228
Artw industry
Professional Services
Employee
Revenue

ClickDimensions Technographics

ClickDimensions Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ClickDimensions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 ClickDimensions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

ClickDimensions has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2010, Zendesk Chat for Chatbots and Conversational AI in 2013, Zendesk Explore for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ClickDimensions is running and its propensity to invest more and deepen its relationship with Intuit , PayPal , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ClickDimensions revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClickDimensions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ClickDimensions Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP Financial Management n/a 2010 2011
Payment Processing ERP Financial Management 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2013 2013
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Explore Analytics and BI Analytics and BI n/a 2018 2018
In 2018, ClickDimensions implemented Zendesk Explore as its enterprise reporting tool. The deployment positioned Zendesk Explore as the primary Analytics and BI capability supporting Customer Support, Customer Operations, and Global Support functions within the company. Zendesk Explore was configured to deliver role-specific dashboards, scheduled reporting, ad hoc query capabilities and ticket analytics aligned to support workflows. Configurations emphasized SLA monitoring, queue and agent performance analysis, and Net Promoter Score tracking, reflecting the operational priorities of the support organization. The Zendesk Explore implementation was integrated with the Zendesk ticketing platform and tied to Microsoft Dynamics CRM for customer context, while collaboration and knowledge tools such as Slack, Confluence, Office 365 and SharePoint were used alongside Explore for alerting, report distribution and knowledge management. Operational use was concentrated in the Atlanta support organization and coordinated across Customer Operations and Global Support teams. Governance for Zendesk Explore reporting was centralized with support leadership, including the Director of Global Support and Vice President of Customer Support, and incorporated continuous process improvement practices. Ownership focused on standardized dashboards, report access controls and alignment of analytics workflows with CRM and knowledge management processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
Collaboration Collaboration 2015 2015
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
CRM CRM 2017 2017
Customer Engagement CRM 2012 2012
Customer Experience CRM 2019 2019
Customer Support CRM 2021 2021
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2013 2013
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Engagement CRM 2019 2019
Social Media Management CRM 2017 2017
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
IT Decision Makers and Key Stakeholders at ClickDimensions
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by ClickDimensions Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ClickDimensions Technographics

ClickDimensions is a Professional Services organization based in United States, with around 200 employees and annual revenues of $30.0 million.

ClickDimensions operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Zendesk Chat and Zendesk Explore, covering areas like ERP Financial, Chatbots and Conversational AI and Analytics and BI.

ClickDimensions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit and Zendesk.

ClickDimensions recently adopted applications including Zoominfo Platform in 2023, PayPal Enterprise in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ClickDimensions’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ClickDimensions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ClickDimensions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.