AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Clicks Group Tech Stack and Enterprise Applications

Clicks Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Doxim Legacy Doxim Striata Digital Customer Communication Customer Engagement CRM n/a 2013 2013
In 2013, Clicks Group deployed Doxim Striata Digital Customer Communication. The implementation places Doxim Striata Digital Customer Communication in the Customer Engagement category and is implemented on Clicks Group's public website to deliver customer-facing digital communications. The website-based deployment leverages Customer Engagement workflows for digital correspondence, using template-driven message management, secure document rendering, and web delivery to present statements and transactional notices within online account areas. By using Doxim Striata Digital Customer Communication on the website, Clicks Group centralized web channel delivery of customer communications and aligned online presentation and tracking of messages with standard Customer Engagement capabilities.
Clicks Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
4me, Inc Legacy 4me Service Integration and Management (SIAM) IT Service Management ITSM n/a 2020 2020
Clicks Group in 2020 selected and deployed 4me Service Integration and Management (SIAM) as its new IT Service Management application, replacing a legacy ITSM system. The implementation is presented on the company website and centers on 4me’s SIAM capabilities to consolidate service integration and management workflows across providers and standardize ITSM processes. No system integrator or VAR was engaged (n/a). Deployment details beyond the public placement on the website were not provided.
Clicks Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Mailchimp Mandrill Transactional Email PaaS n/a 2019 2019
In 2019, Clicks Group implemented Intuit Mailchimp Mandrill to handle transactional messaging on its public website. The deployment positions Intuit Mailchimp Mandrill as the Transactional Email layer for customer-facing communications, covering order confirmations, account notifications, and event-triggered messages tied to online purchases and user account activity. The implementation configures Intuit Mailchimp Mandrill around its transactional API and SMTP relay capabilities, with templating and dynamic merge fields to support personalization and conditional content. Template management and version control were established to separate transactional templates from marketing assets, and branded sending domains were provisioned to maintain consistent sender identity. Integration work embedded Intuit Mailchimp Mandrill into website checkout and account flows, invoking the service from server-side order and authentication events. Operational coverage is centered on Clicks Group public web properties in South Africa and impacts digital commerce and customer service functions. Governance practices include centralized template approval workflows, sending domain authentication such as SPF and DKIM configuration, and event monitoring via webhook streams and vendor delivery reporting. Ongoing operations are aligned across digital operations and customer experience teams, with configuration and release management handled within the web platform integration layer.
Clicks Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
Clicks Group CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Clicks Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Clicks Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Clicks Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Clicks Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Clicks Group Technographics
Clicks Group is a Retail organization based in South Africa, with around 16286 employees and annual revenues of $2.44 billion.
Clicks Group operates a diverse technology stack with applications such as Doxim Striata Digital Customer Communication, 4me Service Integration and Management (SIAM) and Intuit Mailchimp Mandrill, covering areas like Customer Engagement, IT Service Management and Transactional Email.
Clicks Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Doxim, 4me, Inc and Intuit.
Clicks Group recently adopted applications including Cloudflare CDN in 2021, 4me Service Integration and Management (SIAM) in 2020 and Intuit Mailchimp Mandrill in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Clicks Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Clicks Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Clicks Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.