DCKAP
1901 E Palm Valley Blvd Suite 109,
Round Rock, 78664, TX,
United States
Round Rock, 78664, TX,
United States
1 512-886-7500
Professional Services
DCKAP Technographics
DCKAP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DCKAP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 DCKAP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
DCKAP has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2017, Zoom for Audio Video and Web Conferencing in 2021, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DCKAP is running and its propensity to invest more and deepen its relationship with Drift , HubSpot , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DCKAP revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DCKAP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DCKAP Tech Stack and Enterprise Applications
DCKAP AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, DCKAP implemented Drift AI Chatbot. DCKAP deployed Drift AI Chatbot as the primary conversational layer on its public website, placing the implementation squarely in the Chatbots and Conversational AI category to support web-based customer engagement and lead capture. The Drift AI Chatbot integration was implemented as an embedded widget on site pages, instrumented for initial intent handling and scripted conversational flows, and configured to surface contextual prompts tied to web page content. This establishes the relationship DCKAP, Drift AI Chatbot, Chatbots and Conversational AI, customer engagement on the website.
Configuration focused on standard Chatbots and Conversational AI capabilities, including conversational workflows for lead qualification, scripted handoffs to human agents, and automated contact capture aligned to contact and sales intake processes. Operational ownership was aligned to client-facing functions, with marketing and sales teams managing conversation scripts and iteration, and site engineering responsible for the Drift AI Chatbot widget deployment and maintenance. Governance emphasized centralized control of bot scripts and ongoing tuning of conversational logic to keep responses aligned to DCKAP service offerings and website content.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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DCKAP Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, DCKAP implemented Zoom for Audio Video and Web Conferencing on its website. The cloud hosted Zoom Video Communications service is embedded into public site pages to provide join links for client meetings, product demonstrations, and live webinars. Configuration focuses on web session entry points, meeting scheduling and webinar registration flows tied to site navigation.
DCKAP uses Zoom, an Audio Video and Web Conferencing application, to support client engagement and internal collaboration across sales and professional services. Standard conferencing capabilities such as meeting scheduling, screen sharing, cloud recording and webinar hosting are enabled and managed at the account level. Governance is handled through centralized account settings and user provisioning to align meeting controls with client confidentiality and operational schedules.
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Collaboration | Collaboration |
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2014 | 2014 |
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DCKAP eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, DCKAP deployed WooCommerce on its public website to provide eCommerce capabilities that support online sales and customer self service. DCKAP implemented WooCommerce from Automattic as its eCommerce solution and operates it within a WordPress based storefront architecture to present product listings, manage transactions, and handle customer checkout flows.
The implementation centers on standard eCommerce functional modules, including product catalog management, shopping cart and checkout, order management, tax and shipping configuration, promotions configuration, and storefront theming. Operational ownership sits with marketing, sales and eCommerce operations teams for catalog publishing and order processing, while governance emphasizes plugin and theme configuration control and editorial workflows for product content. No external system integrations were disclosed, so the deployment leverages WooCommerce extensibility points for any additional connectors or custom plugins.
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Shipping Management | eCommerce |
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2023 | 2023 |
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DCKAP CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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DCKAP IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at DCKAP
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DCKAP Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DCKAP IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DCKAP digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DCKAP Technographics
DCKAP is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $40.0 million.
DCKAP operates a diverse technology stack with applications such as
Drift AI Chatbot, Zoom and WooCommerce,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce.
DCKAP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Drift, Zoom Video Communications and Automattic.
DCKAP recently adopted applications including
USPS Click-N-Ship in 2023, WooCommerce in 2022 and Amazon EC2 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DCKAP’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DCKAP’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DCKAP technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.