Palo Alto, 94303-3220, CA,
United States
CloudSigma Technographics
CloudSigma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CloudSigma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 CloudSigma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CloudSigma has purchased the following applications: Oracle NetSuite TribeHR for Core HR in 2009, Zendesk Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CloudSigma is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CloudSigma revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CloudSigma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CloudSigma Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite TribeHR | Core HR | HCM | n/a | 2009 | 2009 |
In 2009, CloudSigma implemented Oracle NetSuite TribeHR for Core HR. The implementation centralized employee records and core people operations for the 35 employee Consumer Packaged Goods company based in the United States. Oracle NetSuite TribeHR was configured to support core HR workflows including employee profiles, onboarding checklists, time off and absence tracking, and basic performance review workflows.
Deployment was executed as a cloud-hosted, single-entity configuration scaled to a small company environment, with emphasis on role based access controls, approval workflows, and employee self service. The project focused on consolidating personnel data, standardizing HR administration tasks, and automating routine HR processes to support people operations and HR governance through defined approval chains and audit oriented recordkeeping.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, CloudSigma implemented Zendesk Chat embedded on its public website to capture and manage live visitor inquiries. The deployment of Zendesk Chat serves as the primary web channel for inbound customer support and pre sales engagement, instrumenting real time messaging between site visitors and support agents. CloudSigma Zendesk Chat Chatbots and Conversational AI supports conversational workflows and live agent escalation typical of this application class.
The implementation focuses on web widget delivery and agent side consoles, delivering capabilities aligned to the Chatbots and Conversational AI category such as real time chat, session context and canned responses for consistent support interactions. Operational coverage is centered on CloudSigma’s customer support function and website traffic, with configuration and governance appropriate to a small company scale, using centralized administration for chat availability and response handling. Zendesk Chat is restated as the live chat application deployed by CloudSigma to manage conversational customer engagement on its website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, CloudSigma implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform and is publicly documented as using Google Workspace on their website. The deployment was SaaS-based, aligned with the Collaboration category, and provisioned to support the companywide office productivity needs of a 35 person Consumer Packaged Goods business.
The implementation encompassed standard Google Workspace capabilities including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Google Docs for document collaboration and file storage, and Meet for virtual meetings. Administrative controls were exercised through the Google Workspace admin console, enabling centralized user provisioning, domain management, and basic access and sharing policies consistent with small company operational practices.
Operational scope covered core business functions for the entire organization, supporting collaboration, knowledge management, and IT account administration across the company. Public site signals confirm the presence of Google Workspace as an integrated collaboration layer for CloudSigma, with configuration and governance focused on companywide access and document sharing.
Governance centered on centralized account and identity management within Google Workspace, applying role based administration, email routing, and sharing restrictions to align with corporate policy. The narrative reflects a typical small enterprise Collaboration implementation where Google Workspace serves as the primary productivity and collaboration stack for employees and administrative IT tasks.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation, Sales Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at CloudSigma
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CloudSigma Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||