Mumbai, 400059,
India
Clover Infotech Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Clover Infotech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3841 Clover Infotech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Clover Infotech has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, ChatGen for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clover Infotech is running and its propensity to invest more and deepen its relationship with Oracle , ChatGen , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clover Infotech revenues, which have grown to $480.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clover Infotech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatGen | Legacy | ChatGen | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Clover Infotech implemented ChatGen on their public website as a customer-facing conversational layer, using Chatbots and Conversational AI to provide interactive site engagement. The deployment places ChatGen as a web-embedded conversational interface tied to the corporate site, delivering site-level entry points for prospect and client interactions.
ChatGen was configured to operate as a browser-hosted chat widget with a cloud-hosted conversational engine, providing intent classification, FAQ automation, conversational form capture, session state management, and human agent handoff capabilities. The implementation emphasizes natural language understanding and scripted dialog flows, with content organized into an intent taxonomy and reusable response templates.
Operational coverage is centered on the website, with the ChatGen widget instrumenting customer touchpoints across marketing and client support funnels. The architecture reflects a client-side JavaScript integration that communicates with a managed ChatGen API tier, supporting real-time session routing and centralized conversation logging for downstream review.
Governance for ChatGen focuses on iterative intent tuning, content curation, and conversation analytics to maintain accuracy and relevance. Rollout practices include staged page-level activation and ongoing monitoring of conversation transcripts to refine dialog flows, with operational ownership aligned to marketing and customer support stakeholders.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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