Club Med Japan
5-6-2 Osaki, Shinagawa-ku,
Tokyo, 141-0032,
Japan
Tokyo, 141-0032,
Japan
81 0088-21-7008
Leisure and Hospitality
Club Med Japan Technographics
Club Med Japan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Club Med Japan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 66 Club Med Japan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Club Med Japan has purchased the following applications: HiPay for Payment Processing in 2021, King of Time for Workforce Management in 2018, Sojern for Guest Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Club Med Japan is running and its propensity to invest more and deepen its relationship with HiPay , Human Technologies , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Club Med Japan revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Club Med Japan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Club Med Japan Tech Stack and Enterprise Applications
Club Med Japan ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HiPay | Legacy | HiPay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Club Med Japan implemented HiPay on its public website to handle online payments. The deployment uses HiPay as the Payment Processing solution for checkout and reservation payments, positioning Club Med Japan with HiPay for e-commerce payment acceptance and authorization workflows.
The implementation configures HiPay to operate within the site checkout flow, managing card acceptance and local alternative payment methods while embedding client-side payment forms and tokenization to limit merchant PCI scope. HiPay is used to orchestrate payment authorization and capture events tied to booking transactions and front-of-house reservation commerce.
Integrations are focused on the website checkout and booking engine front end, with HiPay handling transaction routing, token storage, and settlement handoffs to acquiring networks. Operational coverage is scoped to the Japan site and the digital commerce function, directly impacting online revenue capture and booking confirmation processes.
Governance is centered on digital commerce and payments operations, with configuration controls for authorization rules and payment method availability. Rollout was executed on the public web storefront, and day to day operations are expected to include reconciliation and settlement monitoring through HiPay's processing dashboard.
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Club Med Japan HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Human Technologies | Legacy | King of Time | Workforce Management | HCM | n/a | 2018 | 2018 |
In 2018 Club Med Co., Ltd. implemented King of Time as its Workforce Management application to centralize personnel and labor processes for its Japan operations. The deployment targeted about 60 users and was focused on head office management of staff who support two resorts in Hokkaido and Okinawa, aligning King of Time with core HR and attendance functions.
The implementation emphasized standard Workforce Management capabilities, including time and attendance capture, shift scheduling, leave and absence management, and approval workflow configuration. King of Time was configured to support mobile and terminal-based clocking, configurable attendance rules, and exportable payroll data feeds to streamline payroll handoff, reflecting typical Workforce Management functional workflows.
Operational rollout was conducted at the head office, with day to day coverage extending to resort staff oversight, and governance driven by the head office personnel team. Club Med’s HR lead Ms Takami worked closely with vendor Human Technologies support staff, notably Ms Sekikawa, using intensive communication and hands on support to configure policies, train users, and transition processes into steady state operation.
The project narrative stresses a collaborative implementation model, described by Club Med as a two legged race with vendor support, which enabled the organization to start full scale operation at the head office. King of Time now serves as Club Med Co., Ltd. King of Time Workforce Management solution for personnel and labor administration in Japan.
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Club Med Japan ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Club Med Japan implemented Sojern as a Guest Management application on its public website. The implementation centered on embedding Sojern web tagging and on-site guest data capture to operationalize guest profiles and support online booking workflows for marketing and reservations.
Configured capabilities align with core Guest Management functionality, including behavioral tracking of site journeys, guest profile enrichment, segmentation and campaign activation to support digital marketing and e-commerce operations. Deployment scope was limited to the company website and operational coverage included marketing and reservations teams, with governance focused on consent management, data capture rules and audience segmentation workflows. The Sojern implementation was instrumented directly on the website to surface guest engagement signals for ongoing campaign activation and personalized engagement use cases.
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Club Med Japan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Club Med Japan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Club Med Japan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Club Med Japan Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Club Med Japan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Club Med Japan digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Club Med Japan Technographics
Club Med Japan is a Leisure and Hospitality organization based in Japan,
with around 66 employees and annual revenues of $7.0 million.
Club Med Japan operates a diverse technology stack with applications such as
HiPay, King of Time and Sojern,
covering areas like Payment Processing, Workforce Management and Guest Management.
Club Med Japan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HiPay, Human Technologies and Sojern.
Club Med Japan recently adopted applications including
Critizr in 2022, HiPay in 2021 and JINGsocial in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Club Med Japan’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Club Med Japan’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Club Med Japan technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.