Sydney, 2000, NSW,
Australia
ClubsNSW Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ClubsNSW and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 ClubsNSW employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ClubsNSW has purchased the following applications: TechnologyOne ERP for ERP Financial in 2021, ClubsHR for Core HR in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ClubsNSW is running and its propensity to invest more and deepen its relationship with TechnologyOne , ClubsHR Software , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ClubsNSW revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ClubsNSW intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne ERP | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClubsHR Software | Legacy | ClubsHR | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, ClubsNSW partnered with RosterElf to commission and roll out ClubsHR across its member network. ClubsHR, categorized as Core HR, was deployed to provide centralized HR and payroll/process automation for New South Wales registered clubs, targeting approximately 1,200 clubs and 40,000 employees.
The implementation delivered core functional modules including rostering, time and attendance capture, award interpretation and payroll integration. Configuration work emphasized award rules and automated rostering workflows to support hospitality sector scheduling and statutory timekeeping, while ClubsHR provided the central application for employee records and payroll-ready time data.
RosterElf acted as the commissioning and rollout partner for the network scale deployment, coordinating club onboarding and regional rollout across New South Wales. The engagement explicitly included integration of ClubsHR with payroll processes for member clubs and focused operational coverage on HR and payroll workflows for registered clubs in the state.
Governance for the program was structured around network rollout and joint product development, the effort resulting in ongoing joint product activity and a long-term partnership extension between ClubsNSW and RosterElf. The implementation positioned ClubsHR as the Core HR platform supporting HR and payroll automation across the ClubsNSW member ecosystem.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Collaboration | Collaboration |
|
2016 | 2016 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2016 | 2016 |
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Web Content Management | Content Management |
|
2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Marketing Automation | CRM |
|
2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2023 | 2023 |
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Tag Management | CRM |
|
2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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