Santa Clara, 95051, CA,
United States
CM-Focus LLC Technographics
CM-Focus LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CM-Focus LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 CM-Focus LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CM-Focus LLC has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Zendesk Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CM-Focus LLC is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CM-Focus LLC revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CM-Focus LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CM-Focus LLC Tech Stack and Enterprise Applications
CM-Focus LLC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, CM-Focus LLC implemented Oracle NetSuite ERP. CM-Focus LLC deployed Oracle NetSuite ERP as its ERP Financial system to centralize accounting and finance operations for the 20-person communications firm, adopting a cloud-based SaaS architecture typical of Oracle NetSuite ERP deployments.
The implementation focused on core financial modules including general ledger, accounts payable, accounts receivable, billing, bank reconciliation, and financial reporting, with configuration of a company chart of accounts and period close workflows. Governance changes emphasized role-based access, approval workflows for invoices and payments, and an auditable transaction trail to align finance and accounting processes with the new ERP Financial system.
|
CM-Focus LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, CM-Focus LLC deployed Zendesk Chat as its Chatbots and Conversational AI solution to power website-based customer engagement. Zendesk Chat is embedded as a cloud-hosted chat widget on the CM-Focus website, providing real-time messaging, visitor monitoring, chat transcripts, and canned responses to support inbound customer inquiries.
The implementation scope is concentrated on the customer support function and website touchpoints, with configuration focused on live chat routing, automated offline capture, and scripted response workflows that reflect Chatbots and Conversational AI capabilities. Administration and governance are handled internally through the Zendesk Chat console by the company support team, with retained chat transcripts and basic reporting used to operate and tune the on-site chat experience.
|
CM-Focus LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CM-Focus LLC deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation established cloud-hosted email, calendaring, file storage, and real-time document collaboration across the 20-employee communications firm, and Google Workspace (Formerly Google G-Suite) is surfaced on the company website indicating domain-level provisioning of corporate accounts.
The deployment follows a SaaS multi-tenant architecture typical of the Collaboration category, centralizing account management, authentication, and access controls for company-wide communications and content workflows. CM-Focus LLC Google Workspace (Formerly Google G-Suite) Collaboration supports core business functions such as client communications, scheduling, and collaborative authoring using Gmail, Calendar, Drive, Docs, and Sheets. Governance is centered on internal domain administration and account provisioning, with sharing and access control configurations aligned to Collaboration best practices to manage document visibility and external sharing.
|
CM-Focus LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2013 | 2013 |
|
CM-Focus LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at CM-Focus LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Principal | Director | Finance | ||||
| Senior Marketing Analyst | Manager | Marketing | ||||
| Salesforce Consultant | Manager | IT |
Apps Being Evaluated by CM-Focus LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||