Coal India
Coal Bhawan Premise No-04 MAR, Newtown,Rajarhat,Kolkata, Plot No-AF-III, Action Area-1A Newtown, Rajarhat,,
Kolkata, 700156,
India
Kolkata, 700156,
India
91 94 7701-1383
Oil, Gas and Chemicals
Coal India Technographics
Coal India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coal India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 228861 Coal India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coal India has purchased the following applications: Technix School-M for Education ERP in 2019, Technix T-CRM for CRM in 2018, Red Hat Enterprise Linux for Apps Development in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coal India is running and its propensity to invest more and deepen its relationship with Technix India , Red Hat , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coal India revenues, which have grown to $17.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coal India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Coal India Tech Stack and Enterprise Applications
Coal India ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Technix India | Legacy | Technix School-M | Education ERP | ERP Services and Operations | n/a | 2019 | 2020 |
In 2019, Coal India implemented Technix School-M, an Education ERP. The deployment is reported through Technix India's client gallery and is located in India, with a configuration emphasis that aligns with large corporate administrative use rather than classroom-only deployments.
Technix School-M implementation for Coal India is described in vendor materials as centered on Education ERP functional modules, and the engagement likely emphasized administrative capabilities including staff and student master records, fee accounting, attendance and examination workflows, and finance and HR-facing interfaces. Configuration work appears to have prioritized role-based access control, centralized reporting and administrative workflow automation consistent with Education ERP deployments, while maintaining school management features within the same application stack.
Operational coverage is positioned toward administrative departments within Coal India in India, impacting HR and finance business functions as well as institutional reporting and compliance processes. This narrative is inferred from Technix India's published client list and vendor gallery, there is no public case study detailing Coal India specific module set or rollout sequencing for Technix School-M.
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Coal India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Technix India | Legacy | Technix T-CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Coal India implemented Technix T-CRM, a CRM application, as indicated by vendor references to government sector projects. Public vendor materials identify Coal Board engagements, suggesting deployment of CRM and allied case management capabilities to support stakeholder and vendor-facing workflows at Coal India.
The implementation centers on Technix T-CRM modules for stakeholder communications, vendor and customer record management, and operational workflow handling, with functionality consistent with contact management, case management, case routing, and workflow automation. Technix T-CRM is described on vendor pages as a platform used to manage stakeholder communications and records, so configuration likely focused on structured case intake, record versioning, and role-based access to contact and vendor data.
Public documentation does not disclose named integrations or the exact Coal Board office that used the system, therefore no specific integrations are reported. Governance and process changes are implied through the adoption of CRM and case management modules to standardize stakeholder communications and vendor record handling, however rollout details and operational coverage across specific Coal India departments are not specified in the source material.
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Coal India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Red Hat | Legacy | Red Hat Enterprise Linux | Apps Development | PaaS | n/a | 2022 | 2022 |
In 2022, Coal India deployed Red Hat Enterprise Linux to host its public website. The deployment uses Red Hat Enterprise Linux as the core operating system platform within the Apps Development category, providing the runtime and system services that support the web server and web application stack. Red Hat Enterprise Linux supplies OS-level security controls such as SELinux, RPM package and update management, and container-capable runtimes consistent with standard application delivery workflows.
The implementation scope is the corporate website infrastructure, where Red Hat Enterprise Linux functions as the server OS and application runtime for web-facing services. Operational coverage is focused on web hosting and public information delivery, and governance and operational practices are oriented around OS patching, package lifecycle management, and platform hardening to maintain availability and security. Coal India Red Hat Enterprise Linux Apps Development usage indicates platform consolidation of web infrastructure onto a supported enterprise Linux distribution.
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2017 | 2017 |
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Coal India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Coal India
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Finance | Director | Finance | |
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Managing Director | CXO | Operations | |
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Director Marketing | Director | Marketing | |
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Director Business Development | Director | Sales | |
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Director Technical | Director | Operations | |
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Apps Being Evaluated by Coal India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coal India IT executives and key decision makers. This section highlights Coal India's latest recorded technology evaluations, including SAP ERP ECC 6.0 - Materials Management (MM) for Inventory Management on 2025-10-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coal India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-29 | Coal India | Evaluated | SAP | SAP ERP ECC 6.0 - Materials Management (MM) | Inventory Management | SCM |
FAQ - APPS RUN THE WORLD Coal India Technographics
Coal India is a Oil, Gas and Chemicals organization based in India,
with around 228861 employees and annual revenues of $17.00 billion.
Coal India operates a diverse technology stack with applications such as
Technix School-M, Technix T-CRM and Red Hat Enterprise Linux,
covering areas like Education ERP, CRM and Apps Development.
Coal India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Technix India and Red Hat.
Coal India recently adopted applications including
Amazon EC2 in 2023, Red Hat Enterprise Linux in 2022 and Technix School-M in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coal India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coal India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coal India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.