Taguig, 1630,
Philippines
Coca-Cola Beverages Philippines Technographics
Coca-Cola Beverages Philippines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coca-Cola Beverages Philippines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Coca-Cola Beverages Philippines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coca-Cola Beverages Philippines has purchased the following applications: Microsoft Dynamics 365 Cloud ERP for ERP Financial in 2021, Workday Recruiting for Recruiting, Applicant Tracking System in 2014, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coca-Cola Beverages Philippines is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coca-Cola Beverages Philippines revenues, which have grown to $3.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coca-Cola Beverages Philippines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coca-Cola Beverages Philippines Tech Stack and Enterprise Applications
Coca-Cola Beverages Philippines ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Cloud ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021 Coca-Cola Beverages Philippines implemented Microsoft Dynamics 365 Cloud ERP as its ERP Financial backbone, centering the program on Finance and Procurement workstreams and organizational master data design. The implementation emphasized a cloud deployment of Microsoft Dynamics 365 Cloud ERP to enable digitally streamlined end to end business processes across finance and procurement functions.
Configuration work focused on core Finance and Procurement modules, master data management, and organizational design to synchronize transactional and reference data with external systems. The Solutions Architect role was tasked with maximizing Dynamics 365 capabilities and related Microsoft Technologies, creating a product roadmap when full feature delivery could not be achieved within project timelines.
Architecturally the program prioritized integration and synchronization between Dynamics 365 and external applications, with explicit design work to transition external integrations from SAP based interfaces to Dynamics 365 integrations. The implementation narrative highlights coordinated master data synchronization and interface redesign rather than specific middleware naming, reflecting an emphasis on consistent organizational data models and integration patterns.
Governance and rollout were governed by a technical liaison model, where the Solutions Architect served as the bridge between Workstream Leads, Business SMEs, and the System Integration Partner, articulating technical concepts into business requirements and vice versa. The program deliberately balanced timely delivery against governance and risk management to preserve the integrity and quality of capabilities implemented.
Operational scope targeted finance and procurement business functions across the enterprise, with process redesign and automation drives embedded in the Dynamics implementation. The deployment maintained a clear focus on capability integrity and integration readiness, aligning Microsoft Dynamics 365 Cloud ERP configuration with external system requirements and organizational master data governance.
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Coca-Cola Beverages Philippines HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Coca-Cola Beverages Philippines implemented Workday Recruiting as its applicant tracking system. The deployment exposed Workday Recruiter on the corporate careers site, using Workday Recruiter as ATS on its website to capture external applications and route candidates into centralized recruitment workflows.
Workday Recruiting was configured to support standard applicant tracking capabilities, including requisition management, configurable application forms, candidate profiles, interview scheduling, and offer management. As a Recruiting,Applicant Tracking System the implementation emphasized candidate lifecycle orchestration and recruiter workflow automation, with recruiters and hiring managers using the Workday Recruiting user interface for requisition creation and candidate review.
The implementation integrated the Workday-hosted jobs pages with the public careers site to ensure direct application capture into the Workday Recruiting tenant. Operational coverage focused on HR and Talent Acquisition functions across Coca-Cola Beverages Philippines, with the careers site serving as the primary external sourcing channel and internal teams managing downstream screening and interview coordination in Workday Recruiting.
Governance centered on role based access for recruiters and hiring managers, standardized requisition approval workflows, and configuration of recruiting business processes to mirror the company hiring controls. Documentation and process alignment supported ongoing use of Workday Recruiting for sourcing, selection, and offer workflows without reference to any specific prior system.
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Coca-Cola Beverages Philippines CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Coca-Cola Beverages Philippines implemented Zendesk Service on their website. The deployment positions Zendesk Service as a web based, cloud hosted customer channel for consumer inquiries, aligned with the Customer Support category.
The implementation exposes the Zendesk Service web widget to capture inquiries directly from the corporate site, feeding a centralized ticketing and case management backbone. This supports Customer Support standard capabilities such as ticket intake, triage, and web self service guidance, mapped to customer service workflows.
Operational scope focuses on customer service operations in the Philippines, with inbound web traffic routed into Zendesk queues for agent handling and case lifecycle management. Integrations are centered on the website channel, using the Zendesk Service embedding to orchestrate issue capture and tracking across web sessions.
Governance and operational controls emphasize centralizing web based inquiry routing and standardizing support workflow within the Customer Support application. Zendesk Service is the implemented application for Coca-Cola Beverages Philippines in 2021, providing the web channel for customer support.
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Marketing Automation | CRM |
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2021 | 2021 |
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Coca-Cola Beverages Philippines EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2021 | 2022 |
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Coca-Cola Beverages Philippines PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Coca-Cola Beverages Philippines IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Coca-Cola Beverages Philippines
Apps Being Evaluated by Coca-Cola Beverages Philippines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||