Cochlear
1 University Avenue Macquarie University,
Sydney, 2109, NSW,
Australia
Sydney, 2109, NSW,
Australia
61 2 9428-6555
Life Sciences
Cochlear Technographics
Cochlear Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cochlear and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Cochlear employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cochlear has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Oracle E-Business Suite HRMS for Core HR in 2012, SAP Enterprise Asset Management for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cochlear is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cochlear revenues, which have grown to $1.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cochlear intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cochlear Tech Stack and Enterprise Applications
Cochlear ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Cochlear, Ltd. implemented Oracle E-Business Suite as an ERP Financial application. The work focused on establishing the Oracle R12 database as the authoritative transactional store for finance reporting and operational financial workflows.
The implementation included development and maintenance of SAP BOXI 3.1 webi reports and universes to provide financial intelligence and operational reporting for finance teams. Activities included creating new reports, modifying existing webi reports, troubleshooting data quality issues, resolving universe issues and modifying existing universes, aligning the reporting layer with Oracle E-Business Suite data structures.
A key technical deliverable was the managed migration of 250 reports and 40 universes to the new Oracle R12 database using SAP Lifecycle Manager, with verification and testing to ensure reports and universes returned correct results against the Oracle R12 schema. This established an integration pattern between the SAP BOXI reporting stack and the Oracle E-Business Suite transactional database for consolidated financial reporting.
Operationally the program provided global support and training for the existing customer base, and ongoing issue tracking and remediation using JIRA. Governance centered on report validation, universe remediation and defect management workflows, with testing and verification gates before report promotion to production.
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ERP Financial | ERP |
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2021 | 2022 |
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Expense Management | ERP |
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2010 | 2010 |
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Cochlear HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite HRMS | Core HR | HCM | n/a | 2012 | 2012 |
In 2012 Cochlear, Ltd. led a global review of its Oracle E-Business Suite HRMS, targeting Core HR to refine, simplify, and automate people processes. The review was explicitly aimed at creating global consistency and ensuring data integrity across the company’s people data and HR workflows.
Workstreams centered on configuring Oracle E-Business Suite HRMS functional components aligned with Core HR, including employee master data, position and job structures, absence and time event administration, and workflow-driven approvals. Automation and data validation rules were introduced to reduce manual entry and enforce a single source of truth for HR attributes, while configuration activity emphasized standardized data models and role-based access controls.
Governance changes accompanied the technical work, with new process standards and approval flows defined to align HR operations and business units globally. The effort prioritized process simplification, automation of routine HR transactions, and controls within Oracle E-Business Suite HRMS to sustain data integrity and consistent operational procedures across regions.
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Core HR | HCM |
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2022 | 2023 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2023 |
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Talent Management | HCM |
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2022 | 2023 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2022 | 2022 |
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Cochlear ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Enterprise Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Cochlear, Ltd. implemented SAP Enterprise Asset Management. The deployment established SAP Enterprise Asset Management as the Enterprise Asset Management platform to manage asset lifecycle and maintenance operations across Cochlear manufacturing and service functions.
The implementation configured core EAM functional areas including asset master data management, preventive maintenance planning, work order management, spare parts and inventory planning, and maintenance scheduling with mobile-enabled work execution support. Configuration work followed SAP Enterprise Asset Management functional patterns for maintenance notifications, planning buckets, and work order lifecycles to standardize maintenance execution and asset recordkeeping.
Operational integration was executed within the SAP application landscape, aligning asset financials and procurement flows with maintenance transactions to ensure asset cost visibility and parts replenishment. Governance was structured around role based access for maintenance planners, technicians, and asset managers, with defined maintenance SOP workflows and change control for asset master updates. Cochlear engaged an SAP EAM Functional Consultant from Feb 2025 to present on a hybrid contract in Sydney to support ongoing configuration, optimization, and operational support for SAP Enterprise Asset Management.
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Cochlear Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Cochlear Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Cochlear Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2012 | 2012 |
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Cochlear eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Cochlear SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2012 | 2012 |
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Cochlear CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Cochlear ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Lifecycle Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Cochlear PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2018 | 2018 |
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Cochlear PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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Cochlear Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2005 | 2005 |
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Sourcing | Procurement |
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2005 | 2005 |
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Cochlear TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Cochlear PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2015 | 2015 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2020 | 2020 |
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Extract, Transform, and Load (ETL) | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Cochlear IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2016 | 2016 |
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Cochlear CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cochlear
| First Name | Last Name | Title | Function | Department | Phone | |
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CFO | CXO | Finance | |
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Group Financial Controller | Director | Finance | |
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Global Planning & Finance Transformation Controller | Director | Finance | |
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Director, Financial Control | Director | Finance | |
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Group Treasurer & Insurance Manager | Manager | Finance | |
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VP of Finance & Commercial Operations | VP | Finance | |
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Head of Group Indirect Procurement | Director | Procurement | |
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CIO | CXO | Finance | |
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HR Business Partner | Manager | HR | |
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Director Finance Process Management | Director | Finance | |
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SVP Supply Chain & Operational Excellence | VP | Supply Chain | |
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Head of Strategic Sourcing and Procurement | Director | Procurement | |
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Strategic Sourcing Manager - Global Marketing & Services | Manager | Marketing | |
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Senior Vice President, Global People & Culture | VP | HR | |
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Global Head of Talent | Director | HR | |
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Finance Director | Director | Finance | |
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Head of Global Talent Reward | Director | HR | |
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Director - IT Service Management Office | Director | IT | |
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Procurement Manager | Manager | Procurement | |
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Chief Financial Officer | CXO | Finance | |
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People & Culture Officer | Manager | HR | |
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People & Culture Manager | Manager | HR | |
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Talent Acquisition Business Partner - APAC | Manager | HR | |
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Associate System Project Manager | Manager | Operations | |
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Director Business Controlling | Director | Finance | |
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Finance Project Lead | Manager | Finance | |
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Director Application Services | Director | IT | |
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Director Of Procurement - Information Technology | Director | Procurement | |
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Director, IT Networks and Telecommunications Services | Director | IT | |
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VP Global IT Operations | VP | IT | |
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Director, Financial Reporting and Control, Asia Pacific | Director | Finance | |
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DevOps Manager | Manager | IT | |
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Director Enterprise Applications | Director | IT | |
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Director IT Portfolio Management | Director | IT | |
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Director Portfolio Management | Director | Investment | |
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Chief Technology Officer | CXO | IT | |
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Chief Information Officer | CXO | IT | |
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Health And Safety Business Partner | Manager | Finance | |
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Vice President, People and Culture Business Partnering | VP | HR | |
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Vice President, People & Culture Business Partnering | VP | HR | |
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Vice President Global People and Culture Service and Experience | VP | HR | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce System Administrator | Manager | Marketing | |
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Manager, Global Talent Reward (Executive Remuneration) | Manager | HR | |
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Vice President Global Reward | VP | HR | |
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Talent Reward Manager - APAC | Manager | HR | |
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Principal Talent Acquisition - Global IT | Manager | HR | |
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Global People & Culture Service and Experience Officer | CXO | HR | |
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Director Systems Portfolio | Director | Operations | |
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Director Portfolio Management | Director | Operations | |
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Process Engineering - Project Manager | Manager | Operations | |
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Director, Customer Software Product Delivery | Director | Operations | |
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IT Asset Manager | Manager | Operations | |
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Director, IT Enterprise Architecture & Strategy | Director | IT | |
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Global Maintenance & Calibration Manager | Manager | Operations | |
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Maintenance and Calibration Manager | Manager | Operations | |
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Vice President, People & Culture and General Counsel, Asia Pacific and Latin America | VP | HR | |
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Director Global Payroll Governance & Control | Director | HR | |
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Global Reward Manager | Manager | HR | |
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Apps Being Evaluated by Cochlear Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cochlear IT executives and key decision makers. This section highlights Cochlear's latest recorded technology evaluations, including Showpad for Sales Enablement on 2025-07-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cochlear digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-07-09 | Cochlear | Evaluated | Showpad | Showpad | Sales Enablement | CRM |
FAQ - APPS RUN THE WORLD Cochlear Technographics
Cochlear is a Life Sciences organization based in Australia,
with around 5500 employees and annual revenues of $1.64 billion.
Cochlear operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle E-Business Suite HRMS and SAP Enterprise Asset Management,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Cochlear has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and SAP.
Cochlear recently adopted applications including
Workday HCM in 2022, Workday Recruiting in 2022 and Workday Talent Management in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cochlear’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cochlear’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cochlear technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.