Chicago, 60607, IL,
United States
Codal Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Codal and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Codal employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Codal has purchased the following applications: Kantata Mavenlink PSA for Professional Services Automation in 2022, LiveChat for Chatbots and Conversational AI in 2015, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Codal is running and its propensity to invest more and deepen its relationship with Kantata , LiveChat, Inc. , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Codal revenues, which have grown to $43.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Codal intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kantata | Legacy | Kantata Mavenlink PSA | Professional Services Automation | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Codal deployed Kantata Mavenlink PSA to centralize project and resource management and to provide a single source of truth for project financials. The Professional Services Automation implementation was aimed at giving product managers and finance precise visibility into resource allocation, utilization, and month-end reporting to eliminate conflicting spreadsheet-based views.
The implementation configured core PSA capabilities including resource planning, utilization tracking, time entry automation, project budgeting, and invoicing workflows within Kantata Mavenlink PSA. Configuration work focused on consolidating disparate in-house tools, Tempo records, and manual spreadsheet processes into structured project plans and standardized timesheet and billing templates, enabling consistent project status and budget visibility across teams.
Kantata was integrated with Codal systems such as Salesforce, JIRA, and QuickBooks to synchronize pipeline, work intake, task tracking, and billing data, centralizing project and financial information for forecasting and invoicing. Operational coverage extended across product management, delivery teams, and finance, and the platform became a focal point for weekly resourcing and escalation meetings where real-time availability and utilization are reviewed.
Governance and process changes included formalizing weekly utilization reviews, standardizing project configuration, and automating time-to-invoice handoffs to reduce manual effort. Outcomes reported by Codal include an 82% increase in employee billable utilization, a 25% reduction in non-billable hours, and a 90% reduction in the time required to generate monthly invoices, demonstrating Kantata Mavenlink PSA driving improved resource allocation and streamlined billing processes.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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