Franklin, 2038, MA,
United States
Cold Chain Technologies Technographics
Cold Chain Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cold Chain Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Cold Chain Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cold Chain Technologies has purchased the following applications: Epicor ERP for ERP Financial in 2017, ECI Macola for Manufacturing ERP, Distribution ERP in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cold Chain Technologies is running and its propensity to invest more and deepen its relationship with Epicor , ECi Software Solutions , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cold Chain Technologies revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cold Chain Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cold Chain Technologies Tech Stack and Enterprise Applications
Cold Chain Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 Cold Chain Technologies implemented Epicor ERP as its ERP Financial platform to support continuous growth while retaining Exact Synergy for core document and workflow management. The decision followed a period of evaluation and was driven by the need to preserve Synergy capabilities that the company relied on for document control, workflow orchestration, and maintenance of interrelated data entities.
The implementation layered Exact Synergy alongside Epicor ERP, with Exact RPA introduced via GLM Systems to provide a bi-directional integration and automation layer. Exact RPA was configured to surface Synergy document management and workflow state inside Epicor ERP transaction flows, enabling dynamic automated workflows and preserving entity relationships across systems.
Operationally the integration covers employee-facing workflows and document lifecycles that span administrative and operational functions, ensuring Synergy-managed records are linked to Epicor ERP financial records and processes. The architecture centers on Epicor ERP as the ERP Financial backbone, with Exact RPA acting as an orchestration and integration conduit between Synergy and Epicor ERP to maintain data relationships and automated routing.
Governance emphasized maintaining existing Synergy processes while embedding them into Epicor ERP workflows, which reduced disruption to end users who depended on Synergy for document control. According to Cold Chain Technologies staff, the integrated setup delivers dynamic and automated workflows and the ability to continue using Exact Synergy within the Epicor ERP environment is a material advantage for the company.
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Cold Chain Technologies ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ECi Software Solutions | Legacy | ECI Macola | Manufacturing ERP, Distribution ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Cold Chain Technologies implemented ECI Macola. The company deployed ECI Macola as its Manufacturing ERP,Distribution ERP to support manufacturing and distribution operations at the Franklin, MA production site.
The ECI Macola implementation emphasized core manufacturing modules typical for the category, including material requirements planning and production scheduling, inventory control, shop floor data capture, and production reporting. Configuration work focused on shop floor workflows used by shift supervisors and team leads to record production transactions, track work orders, and generate daily production reports using ECI Macola.
Operational usage extended to first shift manufacturing leadership and production teams, where site supervisors managed 3 group leaders, 6 team leads, and roughly 40 full time and temporary employees. Operational teams monitored productivity metrics and goals using both Epicor and ECI Macola, creating cross system reporting and reconciliation workflows between Epicor and ECI Macola for performance and production visibility.
Governance and process changes were led at the site level, with supervisors enforcing company systems, policies, and standard operating procedures, and conducting safety training and performance reviews through processes linked to ERP data. Continuous improvement practices such as Lean manufacturing, 5S, Kaizen, and Gemba were integrated into operational routines, aligning shop floor discipline with ECI Macola driven reporting and control.
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Cold Chain Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Cold Chain Technologies implemented Zoom for Audio Video and Web Conferencing. The Zoom application is deployed as a cloud hosted conferencing layer and is embedded in the company's public website to surface meeting and webinar access.
Deployment emphasizes the core functional modules typical of Audio Video and Web Conferencing, including scheduled meetings, webinar delivery, screen sharing, and session recording. Configuration work centered on corporate account provisioning, user role segmentation for hosts versus attendees, and embedding meeting entry points into web pages to support external customer access.
Operational coverage spans external-facing functions and internal collaboration, with use aligned to sales demos, customer support and technical service engagements, and cross functional meetings. The relationship is explicit, Cold Chain Technologies deployed Zoom for Audio Video and Web Conferencing to support sales, customer support, and internal collaboration workflows.
Governance focused on centralized administrative control of Zoom accounts, standard meeting scheduling procedures, and web content placement to ensure consistent access paths from the corporate site. Rollout notes indicate a site centric implementation pattern where the Zoom application is surfaced directly on web pages to simplify meeting discovery and participation.
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Cold Chain Technologies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2020 | 2020 |
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Cold Chain Technologies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Cold Chain Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Cold Chain Technologies Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Cold Chain Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Cold Chain Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cold Chain Technologies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Cold Chain Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Cold Chain Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||