Coldwater Creek
6426 NW 5th Way,
Fort Lauderdale, 33309, FL,
United States
Fort Lauderdale, 33309, FL,
United States
1 754-312-2139
Retail
Coldwater Creek Technographics
Coldwater Creek Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coldwater Creek and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1350 Coldwater Creek employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coldwater Creek has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2023, Microsoft 365 for Collaboration in 2016, Salesforce Commerce Cloud for eCommerce in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coldwater Creek is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Kibo Commerce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coldwater Creek revenues, which have grown to $187.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coldwater Creek intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coldwater Creek Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | SAP ERP ECC 6.0 | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2023 | 2023 |
In 2023 Coldwater Creek implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial system, migrating from SAP ERP ECC 6.0. The decision centralized finance and operations transaction processing and reporting onto Microsoft Dynamics 365 for Finance and Operations to align financial close and operational accounting workflows.
The deployment focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, fixed asset management and procure-to-pay workflows, configured to support retail finance requirements. Configuration work emphasized financial transaction integrity, statutory reporting structures and ledger mapping consistent with retail revenue and inventory accounting patterns.
Analytics and reporting integration was a named element of the rollout, with a Power BI Developer creating Power BI reports for operations, finance and senior leadership starting in September 2023. The implementation included extraction of Microsoft Dynamics 365 for Finance and Operations data into SQL based data models, development of SQL queries for ad-hoc analysis, and publication of Power BI dashboards that consumed D365 Finance and Operations datasets.
Operational coverage explicitly included finance, operations and senior leadership reporting use cases, with data modeling and report development supporting cross-functional decision workflows. The combined configuration of Microsoft Dynamics 365 for Finance and Operations and Power BI established a finance-centric reporting layer, enabling standardized analytics from the ERP Financial application to downstream stakeholders.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Coldwater Creek implemented Microsoft 365 as its Collaboration platform. The implementation is visible on the company website, indicating Microsoft 365 services are provisioned and surfaced in web channels alongside corporate digital touchpoints.
Microsoft 365 at Coldwater Creek is described in the context of standard Collaboration capabilities, including cloud email and calendaring, document storage and versioning, team collaboration workspaces, and user file sync and sharing. The deployment profile aligns with a tenant-based, cloud-hosted Microsoft 365 architecture that leverages tenant-level identity and access controls, content governance features, and centralized administrative management. Operational coverage is oriented to core retail business functions such as merchandising, marketing, ecommerce, and corporate IT, supporting collaboration, inbox workflows, and document lifecycle management for a corporate workforce of approximately 1,350 employees. Governance elements are consistent with Microsoft 365 practice, including tenant administration, identity management through Azure Active Directory, and SharePoint based content controls, which together underpin collaboration and information sharing across the organization.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Commerce Cloud | eCommerce | eCommerce | n/a | 2014 | 2014 |
In 2014, Coldwater Creek deployed Salesforce Commerce Cloud to power its public website. The implementation uses Salesforce Commerce Cloud as the core eCommerce platform to deliver storefront capabilities and centralized content management for product presentation and customer-facing commerce flows.
The deployment configured Salesforce Commerce Cloud to manage merchandising, product catalog, promotions, personalized storefront experiences, checkout processing, and order management workflows, aligning with standard eCommerce functional modules. The implementation is oriented around digital merchandising and marketing operations, and it leverages the SaaS architecture of Salesforce Commerce Cloud to provide cloud-hosted storefront infrastructure and runtime services for the Coldwater Creek website.
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Coldwater Creek
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Coldwater Creek Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coldwater Creek IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coldwater Creek digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Coldwater Creek Technographics
Coldwater Creek is a Retail organization based in United States,
with around 1350 employees and annual revenues of $187.0 million.
Coldwater Creek operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Microsoft 365 and Salesforce Commerce Cloud,
covering areas like ERP Financial, Collaboration and eCommerce.
Coldwater Creek has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Salesforce.
Coldwater Creek recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2023, Black Crow AI in 2022 and Microsoft Clarity in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coldwater Creek’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coldwater Creek’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coldwater Creek technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.