Coldwell Banker Heritage, Dayton
4060 Executive Dr,
Dayton, 45430, OH,
United States
Dayton, 45430, OH,
United States
1 937-429-4500
Construction and Real Estate
Coldwell Banker Heritage, Dayton Technographics
Coldwell Banker Heritage, Dayton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coldwell Banker Heritage, Dayton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Coldwell Banker Heritage, Dayton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coldwell Banker Heritage, Dayton has purchased the following applications: Rent Manager for Real Estate Property Management in 2018, Zendesk Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coldwell Banker Heritage, Dayton is running and its propensity to invest more and deepen its relationship with London Computer Systems , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coldwell Banker Heritage, Dayton revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coldwell Banker Heritage, Dayton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coldwell Banker Heritage, Dayton Tech Stack and Enterprise Applications
Coldwell Banker Heritage, Dayton ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| London Computer Systems | Legacy | Rent Manager | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Coldwell Banker Heritage, Dayton deployed Rent Manager as its Real Estate Property Management application. Rent Manager is surfaced on the company website to provide public rental listings and tenant-facing services, linking online presence to operational property management functions.
The implementation leverages Rent Manager capabilities typical of the Real Estate Property Management category, including property and unit listings, tenant portals, online applications, rent payment processing, maintenance request tracking, and accounting ledgers. Rent Manager is configured to present inventory and intake workflows on the public site while maintaining back-office modules for leasing and tenant lifecycle management.
Operational ownership sits with property management and leasing teams in Dayton, who use Rent Manager to centralize property records, tenant data, lease terms, and service tickets. Governance emphasizes standardized leasing and maintenance workflows and a single source of truth for property and tenant master data, with the application acting as the primary system for rental operations exposed through the corporate website.
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Coldwell Banker Heritage, Dayton AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Coldwell Banker Heritage, Dayton implemented Zendesk Chat on its public website. Coldwell Banker Heritage, Dayton deployed Zendesk Chat, a Chatbots and Conversational AI solution, to provide web-based customer engagement and lead capture capabilities for its brokerage sales and client service functions.
The deployment centers on the embeddable Zendesk Chat web widget and the cloud-hosted agent console, configured to handle visitor-initiated conversations and proactive chat triggers. Functional capabilities implemented include visitor tracking and session context, canned responses and chat macros for agent efficiency, lead capture forms to collect prospect contact data, and chat transcripts for record keeping and follow up.
Zendesk Chat is embedded across the company website as the primary conversational layer for incoming client inquiries, with routing and queueing configured through the Zendesk agent interface to connect chats to brokerage agents and office teams. The implementation emphasizes website-level instrumentation and real-time messaging workflows rather than backend system integrations, using the web chat channel as the initial point of contact for sales and support interactions.
Operational governance centers on chat ownership by brokerage sales and client service teams, with processes aligned to chat response handling, escalation paths, and transcript review to support handoffs between agents. Rollout and configuration choices reflect a focus on consistent on-site coverage and streamlined agent workflows, positioning Zendesk Chat as the customer-facing conversational entry point under the Chatbots and Conversational AI category.
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Coldwell Banker Heritage, Dayton Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Coldwell Banker Heritage, Dayton deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform and the application is referenced in the site source as part of its web presence. Coldwell Banker Heritage, Dayton uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to support internal communications and document workflows for agents and administrative staff.
The Google Workspace implementation includes core productivity modules such as Gmail and Google Calendar for messaging and scheduling, Google Drive and shared Drives for cloud storage, Google Docs, Sheets and Slides for collaborative document creation, and the Google Workspace Admin console for tenant and account management. The environment is configured to enable shared folders, document commenting and real time co-editing consistent with Collaboration category workflows.
Operational governance is applied through the Admin console with structured user provisioning, organizational units, group based access controls and basic mobile device management to manage agents and office employees in the Dayton office. The configuration supports standard Collaboration business functions including email routing, calendaring, document collaboration and version control, and the Google Workspace application name appears in site source metadata to indicate its role in website‑level communications and account handling.
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Coldwell Banker Heritage, Dayton CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2018 | 2018 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2017 | 2018 |
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Coldwell Banker Heritage, Dayton PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Coldwell Banker Heritage, Dayton IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Coldwell Banker Heritage, Dayton
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Coldwell Banker Heritage, Dayton Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Coldwell Banker Heritage, Dayton IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Coldwell Banker Heritage, Dayton digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Coldwell Banker Heritage, Dayton Technographics
Coldwell Banker Heritage, Dayton is a Construction and Real Estate organization based in United States,
with around 220 employees and annual revenues of $25.0 million.
Coldwell Banker Heritage, Dayton operates a diverse technology stack with applications such as
Rent Manager, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Real Estate Property Management, Chatbots and Conversational AI and Collaboration.
Coldwell Banker Heritage, Dayton has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as London Computer Systems, Zendesk and Google.
Coldwell Banker Heritage, Dayton recently adopted applications including
StackPath CDN in 2022, DigitalOcean Droplets in 2021 and ListTrac in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Coldwell Banker Heritage, Dayton’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Coldwell Banker Heritage, Dayton’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Coldwell Banker Heritage, Dayton technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.