Fremont, 94555, CA,
United States
Com Solutions Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Com Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Com Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Com Solutions has purchased the following applications: DreamHost for Application Hosting and Computing Services in 2013, Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Com Solutions is running and its propensity to invest more and deepen its relationship with DreamHost , Zendesk , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Com Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Com Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DreamHost | Legacy | DreamHost | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 | In 2013 .Com Solutions implemented DreamHost to host its public website, establishing DreamHost as the primary Application Hosting and Computing Services provider for the company. The deployment centers on DreamHost web hosting for the corporate website, leveraging standard hosting capabilities such as web server hosting, DNS and domain management, email hosting and control panel administration that are typical of Application Hosting and Computing Services platforms. Operational scope is limited to the company website and associated marketing and client-facing functions, managed by a small internal IT or site administration function given the company size. Day to day management is performed through DreamHost control panel workflows and common web deployment methods, supporting content updates, DNS changes and email configuration, with the platform serving as the central infrastructure for the United States based professional services firm. | |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 | In 2015, .Com Solutions implemented Zendesk Chat as an on-site customer engagement and support channel. The deployment embedded the Zendesk Chat widget into the company website and placed the solution squarely in the Chatbots and Conversational AI category, addressing real-time customer support and lead capture needs for a 10 employee professional services firm. The implementation used a cloud-hosted architecture with a client-side chat widget and server-side SaaS management, configured for agent routing, canned responses, visitor tracking, and offline message capture. Operational ownership was concentrated within a small support and operations group, with documented escalation and coverage procedures to move conversations to other channels when needed, and the Zendesk Chat instance was provisioned as the primary conversational interface on the public site. | |
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Marketing Automation | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2022 | 2022 |
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