Fremont, 94555, CA,
United States
Com Solutions Technographics
Com Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Com Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Com Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Com Solutions has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Intuit Mailchimp for Marketing Automation in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Com Solutions is running and its propensity to invest more and deepen its relationship with Zendesk , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Com Solutions revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Com Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Com Solutions Tech Stack and Enterprise Applications
Com Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, .Com Solutions implemented Zendesk Chat as an on-site customer engagement and support channel. The deployment embedded the Zendesk Chat widget into the company website and placed the solution squarely in the Chatbots and Conversational AI category, addressing real-time customer support and lead capture needs for a 10 employee professional services firm.
The implementation used a cloud-hosted architecture with a client-side chat widget and server-side SaaS management, configured for agent routing, canned responses, visitor tracking, and offline message capture. Operational ownership was concentrated within a small support and operations group, with documented escalation and coverage procedures to move conversations to other channels when needed, and the Zendesk Chat instance was provisioned as the primary conversational interface on the public site.
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Chatbots and Conversational AI | AI-Powered Application |
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2015 | 2015 |
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Com Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
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Com Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2015 | 2015 |
In 2015, .Com Solutions implemented Intuit Mailchimp as its Marketing Automation platform to centralize outbound communications and client engagement for the small professional services firm. The deployment is focused on website-driven list capture and email campaign management, reflecting a compact operational footprint consistent with a 10-employee organization in the United States.
Intuit Mailchimp was configured to support core Marketing Automation capabilities, including embeddable signup forms on the company website, subscriber list management, campaign templates, scheduled email broadcasts, basic automation workflows, and audience segmentation. The implementation emphasizes email campaign orchestration and contact lifecycle management, with Intuit Mailchimp handling template design, send orchestration, and campaign reporting for marketing and client outreach functions.
Operationally the solution is integrated directly with the dotcomsolutionsinc.net site to capture leads and push subscribers into Mailchimp lists, enabling web-to-list synchronization and on-site signup workflows. Governance is lightweight and managed within the small marketing and operations remit, focusing on list hygiene, campaign scheduling, and permission-based subscription controls. This .Com Solutions Intuit Mailchimp Marketing Automation deployment is scoped to the companys marketing function and web channel, with platform configuration tailored to a small enterprise operating in the United States.
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Tag Management | CRM |
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2020 | 2020 |
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Com Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Com Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Com Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Com Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||