Comcare
Level 4, 121 Marcus Clarke Street (entrance off Childers Street),
Canberra, 2600, ACT,
Australia
Canberra, 2600, ACT,
Australia
61 3 0036-6979
Government
Comcare Technographics
Comcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 680 Comcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comcare has purchased the following applications: IgniteTech Computron for ERP Financial in 1997, eTermin Appointment Manager for Online Meeting Scheduling in 2021, Joomla 3.9 for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comcare is running and its propensity to invest more and deepen its relationship with IgniteTech , eTermin , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comcare revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comcare Tech Stack and Enterprise Applications
Comcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Computron | ERP Financial | ERP | n/a | 1997 | 1997 |
In 1997 Comcare implemented IgniteTech Computron as its core ERP Financial application, deploying the system to support centralized government finance operations. The implementation established IgniteTech Computron as the primary financial ledger and transaction processing platform for Comcare, aligning the application with agency accounting and reporting requirements.
Implementation covered core financial modules including General Ledger, Accounts Payable, Accounts Receivable and a report writer, with configuration work that included screen design, menu tailoring and custom report development. The platform architecture documented during the engagement used COBOL, Oracle and Sybase components on UNIX infrastructure, reflecting an on-premise, multi-tier application architecture typical of the period.
The project included external system interfaces and data conversion activities to onboard transactional records, accompanied by formal SDLC project management, training courses for end users and ongoing report writing support. Operational scope focused on finance function workflows at Comcare, with governance activities that emphasized requirements analysis, phased development and testing, and onsite consulting to manage deployments and customizations.
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Comcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| eTermin | Legacy | eTermin Appointment Manager | Online Meeting Scheduling | Collaboration | n/a | 2021 | 2021 |
In 2021, Comcare implemented eTermin Appointment Manager as an Online Meeting Scheduling solution to provide public-facing appointment booking on its website. The eTermin Appointment Manager deployment is positioned to support client appointment workflows for Comcare, with the company name, year, application name, and the Online Meeting Scheduling category explicitly associated with the initiative.
The implementation emphasizes core scheduling modules common to Online Meeting Scheduling platforms, including a booking engine, configurable appointment types and time-slot rules, an administrative console for booking management, and automated notification capabilities for confirmations and reminders. Configuration work focused on booking flows and scheduling policy enforcement, aligning appointment types to client service processes and intake workflows.
Integration work included embedding the eTermin Appointment Manager on Comcare public web pages using Lumen Black Lotus Labs as part of the site delivery layer, and linking the scheduler to Comcare internal calendar and email systems for appointment visibility and notifications. Operational coverage is centered on the Comcare public website in Australia, serving external client scheduling needs rather than being limited to internal use only.
Governance and operational controls were implemented within the application, using role based access for administrators and booking managers, and rule based scheduling to enforce service windows and booking constraints. The narrative describes the structural implementation details of eTermin Appointment Manager in the Online Meeting Scheduling category as deployed by Comcare, without asserting outcomes beyond the documented architectural and operational scope.
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Comcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018 Comcare implemented Joomla 3.9 as its Web Content Management platform for the public-facing comcare.gov.au website. Joomla 3.9 is the primary application driving site content publishing, template management, and administrative access across the agency site. Comcare Joomla 3.9 Web Content Management supports authoring and structured page publishing workflows used by communications and content teams.
The Joomla 3.9 deployment includes standard Web Content Management capabilities such as role based user permissions, content authoring and editorial workflows, menu and template management, and extension-based customization. Configuration emphasizes modular templating and extension management typical of Joomla 3.9 to support consistent presentation and content reuse across site sections. The implementation is aligned to content governance needs, with assigned author and approver roles and centralized administrative control.
Qualtrics CustomerXM is implemented on the Comcare website, operating alongside Joomla 3.9 to collect visitor feedback and experience data at the point of content interaction. Integrations focus on page level embedding and customer experience instrumentation rather than backend system integration. Operational scope centers on the public website and the agency communications function, with governance oriented toward editorial controls, role segregation, and staged content rollouts.
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Comcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
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Tag Management | CRM |
|
2018 | 2018 |
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Comcare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
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Comcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
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Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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Comcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Comcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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CEO | CXO | Operations | |
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Financial Accountant | Director | Finance | |
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Apps Being Evaluated by Comcare Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Comcare IT executives and key decision makers. This section highlights Comcare's latest recorded technology evaluations, including Alpha School System TASS for Education ERP on 2025-09-08 and Nelnet Xetta for Payment Processing on 2025-09-08. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Comcare digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-08 | Comcare | Evaluated | Alpha School System | Alpha School System TASS | Education ERP | ERP Services and Operations |
| 2025-09-08 | Comcare | Evaluated | Nelnet Payment Services | Nelnet Xetta | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD Comcare Technographics
Comcare is a Government organization based in Australia,
with around 680 employees and annual revenues of $220.0 million.
Comcare operates a diverse technology stack with applications such as
IgniteTech Computron, eTermin Appointment Manager and Joomla 3.9,
covering areas like ERP Financial, Online Meeting Scheduling and Web Content Management.
Comcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IgniteTech, eTermin and Joomla.
Comcare recently adopted applications including
eTermin Appointment Manager in 2021, Okta Identity Cloud in 2021 and Mittwald Hosting in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Comcare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Comcare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Comcare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.