Comerica Bank
Comerica Bank Tower1717 Main Street MC 6404,
Dallas, 75201, TX,
United States
Dallas, 75201, TX,
United States
1 833-571-0486
Banking and Financial Services
Comerica Bank Technographics
Comerica Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Comerica Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7927 Comerica Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Comerica Bank has purchased the following applications: FIS Integrated Payables for AP Automation in 2021, FIS Relius for Benefits Administration, Pension Administration in 2010, MicroStrategy ONE Analytics for Analytics and BI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Comerica Bank is running and its propensity to invest more and deepen its relationship with FIS Global , Workday , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Comerica Bank revenues, which have grown to $3.24 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Comerica Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Comerica Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Comerica Bank implemented FIS Integrated Payables as an AP Automation solution. The deployment focused on Treasury and Commercial Card operations, provisioning an integrated payment portal to centralize vendor enrollment, payment option orchestration, and member portal reconciliation.
Operational execution included a contingent Commercial Card Analyst in Comerica Bank's Treasury Department in Livonia, MI who managed day to day vendor onboarding from August 2022 to November 2022, placing daily calls and enrolling Comerica business vendors into the FIS Integrated Payables portal. Functional capabilities implemented included vendor enrollment workflows, vendor communications and product education to influence vendor enrollment, status tracking and updates, reconciling the member portal using updated software and spreadsheets, and capturing corporate emails and primary vendor information, all operated within Treasury risk protocols and a daily Microsoft Teams governance cadence.
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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Expense Management | ERP Financial Management |
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2011 | 2011 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2010 | 2010 |
In 2010, Comerica Bank implemented FIS Relius to support Benefits Administration,Pension Administration workflows. The deployment focused on Trust Operations and Financial Operations teams responsible for institutional and personal trust accounts, aligning pension and benefits processing with custody and daily account administration.
FIS Relius was configured to deliver pension administration and benefits recordkeeping capabilities consistent with the Benefits Administration,Pension Administration category, including pension calculations, participant record management, and regulated reporting workflows. Integrations were explicitly managed with GlobeTax for outsourced ADR tracking and tax services, and with market and valuation data providers Interactive Data Solutions, Bloomberg, and EstateVal to support trust accounting and benefit valuation processes.
Governance and rollout were led by the Assistant Vice President Financial Operations Manager for Trust Operations, who supervised the Relius implementation, maintained vendor relationships, and provided coaching and training across multiple units. Process changes included updated operating procedures, strengthened controls, semiannual and annual performance reviews, and regular expenditure reviews to manage unit costs, measures that were documented as improving controls and reducing operating costs while preserving timely service delivery to internal and external clients.
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Employee Engagement | HCM |
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2016 | 2016 |
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Payroll Tax Compliance | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2021 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2011 | 2018 |
In 2011, Comerica Bank implemented MicroStrategy ONE Analytics to centralize Financial reporting and Analytics for institutional trades and leveraged finance activities, positioning the deployment within the Analytics and BI category. The project targeted business users in Internet-facing and enterprise data warehouse teams, with a focus on dashboarding and ad hoc reporting to support revenue and gross profit analysis across the organization.
Implementation work included building a semantic layer with a Metadata Repository and statistical tables, and provisioning a MicroStrategy project using MicroStrategy Desktop 9 and the Configuration Wizard. Developers constructed schema objects and public objects such as attributes, facts, hierarchies, metrics, filters, transformations, custom groups, and consolidations, and created Report Services Documents and dynamic dashboards that presented grid and graph outputs and allowed drill down to the lowest claim level.
The deployment architecture combined MicroStrategy Intelligence Server, MicroStrategy Web, MicroStrategy Administrator, MicroStrategy Narrowcast Server, and MicroStrategy Desktop, with MS SQL Server 2005 on Windows Server 2003 as the relational data store. Custom tables, views, aggregations, and macros were created in the database layer to shape data for MicroStrategy reports, while the Intelligence Server and Narrowcast components handled report serving and distribution for interactive and scheduled consumption.
Governance and release management used MicroStrategy administrative tooling, specifically Project Merge and Object Manager, to move objects across environments and maintain project consistency. Troubleshooting and report lifecycle activities addressed prompts, filters, templates, consolidations, and custom group behavior, including custom group designs to manage simultaneous total and average calculations, and prototypes were iterated with Internet Business Users to refine drill path and visualization requirements.
Delivered capabilities emphasized interactive analytics rather than quantitative outcomes, with MicroStrategy ONE Analytics producing customized Report Services Documents, prototypes of dashboards, and dynamic yearly performance dashboards that enabled business users to analyze total revenue and gross profit across hierarchies and periods. The implementation is documented as a bank-wide Analytics and BI initiative supporting financial reporting and analytics functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2018 | 2018 |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2010 | 2011 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2014 | 2014 |
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Portfolio and Investment Management | Investment Management |
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2018 | 2019 |
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Trading Platform | Investment Management |
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2012 | 2012 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2014 | 2014 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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HRO (HR Outsourcing) | Professional Services |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Comerica Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Comerica Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Comerica Bank IT executives and key decision makers. This section highlights Comerica Bank's latest recorded technology evaluations, including FIS VisionIP for Intelligent Document Processing on 2026-03-06 and Workday Financial Management for ERP Financial on 2025-10-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Comerica Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Comerica Bank Technographics
Comerica Bank is a Banking and Financial Services organization based in United States,
with around 7927 employees and annual revenues of $3.24 billion.
Comerica Bank operates a diverse technology stack with applications such as
FIS Integrated Payables, FIS Relius and MicroStrategy ONE Analytics,
covering areas like AP Automation, Benefits Administration, Pension Administration and Analytics and BI.
Comerica Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global and MicroStrategy.
Comerica Bank recently adopted applications including
C3 AI Cash Management in 2025, FIS Integrated Payables in 2021 and UKG Workforce Central (ex Kronos Workforce Central) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Comerica Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Comerica Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Comerica Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.